Help w/AVAST! 4 (Free)

Discussion in 'other anti-virus software' started by JimIT, Jan 23, 2003.

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  1. JimIT

    JimIT Registered Member

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    Hi,

    I'm running w2k pro with ZA+, TrojanShield, and AVAST 4, but cannot get AVAST to auto-update. It installs fine, and hits their server for the update, but then I get a message back that my "files are up to date".

    Upon checking the def date, it remains 1/13 of 03. I've uninstalled, and reinstalled, and still nothing. The scanner works fine, and I don't get any errors--just no updates to the defs. :doubt:

    I then pulled AVAST out and put AVG in. It contacts the server and updates fine. o_O

    I'd really prefer to use AVAST, but obviously it has to update itself. Any comments from anyone? Help? Bueller?
     
  2. Same thing happens to me... Except I get 3 very fast dialog boxes, that seem to be downloading nothing.

    Seems worthless if it can't update. Or perhaps everything is fine and there is no update?
     
  3. vlk

    vlk AV Expert

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    Should be OK by now (with the latest VPS, released about an hour ago)...

    If it's not, please try the following: go to the Control Panel, choose Add/Remove programs, select avast! and do Repair.

    The should fix the problem.

    Vlk
     
  4. JimIT

    JimIT Registered Member

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    Thanks VLK,

    Have others had this problem, or were we the "lone rangers"? ;)
     
  5. TEL

    TEL Registered Member

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    JimIT & Vlk

    Have this prob also. How do you repair in winXP as indicated by Vlk? JimIT, did this solve for you?

    Can updates be manually downloaded from ALWIL site?

    Thx

    TEL
     
  6. JimIT

    JimIT Registered Member

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    I first tried to repair it in control panel, but that didn't work. I even tried copying the server.def file from the website and dropping that into the appropriate area, and that really hosed it, so I uninstalled, and reinstalled, and it still wouldn't update--either automatically or manually. :doubt:

    I want to stress that the program never showed any errors. It only reported that definitions were up to date, after hitting the AVAST server. This was obviously not true after the iAVS updates 1/21 and 1/24.

    I uninstalled in disgust, and installed AVG free, but am now going to try the new (1.0.0.1) version posted online. :D

    Incidentally, I d/l'd and installed the free Pro trial version on another machine this morning and it worked great.
     
  7. minacross

    minacross Registered Member

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  8. vlk

    vlk AV Expert

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    An update is just being sent to you - should be on our servers in a couple of minutes...

    As for the utility for offline update, it can be found on
    http://www.avast.com/iavs4pro/vpsupd.exe . Please note this utility is still not officially supported as it has not been thoroughly tested.

    Having said that, it should work fine ;)

    Vlk
     
  9. TEL

    TEL Registered Member

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    Hi Vlk

    Thank you!

    I launched iAVS update & this time a download occurred. I looked for information about this update in "About avast!" but did not see any.

    Could you post here what this update is?? & how to confirm iAVS def. (pattern) date or ver.?

    TEL
     
  10. minacross

    minacross Registered Member

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    Vlk, would you mind reconsider putting an update for ver 4 on the website to allow us manually update the program, as frankly till now I cannot find a reason for not doing so as you aleady do for ver 3 !! taking into consideration that both ver3 and ver4 have online update feature . o_O o_O
     
  11. TEL

    TEL Registered Member

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    Vlk

    OK! Updated & found VPS compilation dated: 24.01.2003.

    Assume all is OK now. (right?)

    Big thx

    TEL
     
  12. Technodrome

    Technodrome Security Expert

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    Tel your avast is up to date!
     

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  13. TEL

    TEL Registered Member

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    Technodrome (may I call you "Drome?")

    EUREKA!!!!

    Thx

    TEL
     
  14. Technodrome

    Technodrome Security Expert

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    Sure! ;)


    Technodrome
     
  15. vlk

    vlk AV Expert

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    Minacross,

    It depends on your definition of manual updates:

    - if 'manual update' is something you must download manually from our server and then deploy it on the target machine, then we do offer manual update for avast4. To do manual update of the program, download the latest version of the program and just run it on the target, it will take care of the rest. If you want to do manual update of the virus database, download the vpsupd program mentioned above and run it on the target, it will take care of the rest.

    - if 'manual update' means something line 'xcopy deployment' to you (i.e. manually replacing individual files), then no, avast4 does not support manual update. However, I don't see any reason why we should be offering such a thing (it's similar to accepting installation programs only in form of batch files, not binaries :doubt:)...

    Hope this helps,
    Vlk
     
  16. minacross

    minacross Registered Member

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    I mean this http://www.avast.com/latest.htm
    why there is no downloadable update for ver 4?
     

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  17. vlk

    vlk AV Expert

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    Oh I see, our web. Well, I admit, our web is not what it should be. We'll be launching a new web site shortly, so please forgive us that we don't update the 'old' web as we should...

    But of course, you're right, the info should be there.

    Vlk
     
  18. minacross

    minacross Registered Member

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    does this mean that you will be offering downloadable updates - from the web - in the near future? I hope so. :) :) :)
     
  19. JimIT

    JimIT Registered Member

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    There needs to be information in the "summary" screen denoting the date of the iAVS file. I don't see it in there. This might help avoid some of the confusion.

    New version looks great so far! :D
     
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