Help! TI8 won't image - Error#2 ??

Discussion in 'Acronis True Image Product Line' started by mpansing, Sep 8, 2004.

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  1. mpansing

    mpansing Guest

    I run W98SE on my Toshiba laptop and I did a scandisk to correct any errors before trying my new TI8. I installed TI8 and updated to Build 768 which is the latest I think. When I try to start my image backup (after checking all the boxes) I immediately get a message "Failed to execute the task script. Error #2 - the system cannot find the file specified." Any idea what that means and how to get this to work? Thanks.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
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    25,885
    Hello --

    Please, can you send the screnshots depicting the problem (better a sequence of them, showing your actions step-by-step) to support@acronis.com?

    Also, could you please download Acronis Report utility available at http://www.acronis.com/files/support/AcronisReport.exe and run it, create a report and send it to the same e-mail? This would provide the Support team with the information on the hard disk partition structure.

    Thank you.
     
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