Help! / Suggestion

Discussion in 'Prevx Releases' started by volvic, Sep 2, 2010.

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  1. volvic

    volvic Registered Member

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    I bought another anti-malware scanner.

    I don't wish to name it, but while it is very good, it works for a few months, and then starts having database load errors. Seriously annoyed. I do NOT have any malware on my machine. They seem to be in denial.

    I have downloaded Prevx & installed it.

    Is there any discount or promotion running so I can try and save some money please?

    Also I am a bit worried - I downloaded a zip file contains malware (attached to spam I got) so I could upload it to jotti: ~Scan results removed per Policy.~
    6 out of 19 scanners reported malware.

    On virustotal prevx also picked it up.

    While I had the zip saved to my desktop, I right clicked the zip file and selected scan with prevx, and it did not find any threat. Why is that? I have v 3.0.5.187

    Thanks
     
    Last edited by a moderator: Sep 2, 2010
  2. Ibrad

    Ibrad Registered Member

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    Re: Help!

    I think you will have to PM one of the PrevX staff about this, but publicly I have not seen any deals around on PrevX recently.
     
  3. Triple Helix

    Triple Helix Webroot Product Advisor

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    Re: Help!

    There is no discount as far as I know but it is cheaper overall if you get 2 or 3 year license than a 1 year! And Prevx does not scan inside the archive as the file inside can't do any damage, you would have unzip it!

    TH
     
    Last edited: Sep 2, 2010
  4. volvic

    volvic Registered Member

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    Re: Help!

    I think that is silly. It should scan archives. How do I make this a suggestion?
     
  5. Ibrad

    Ibrad Registered Member

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    Re: Help!

    By posting in the PrevX forum.
     
  6. volvic

    volvic Registered Member

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    Re: Help!

    Where is that if this is not it?
     
  7. volvic

    volvic Registered Member

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    Re: Help!

    I should add prevx did NOT pick it up yesterday (when it was first seen in the wild) but has picked it up today.
     
  8. Ibrad

    Ibrad Registered Member

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    Re: Help!

    As far as I am aware this is the only PrevX forums. You could just make a new topic with it titled something like "PrevX suggestion" and I feel that the PrevX staff will read it. Just so you know not many security products scan inside zip files.
     
  9. mrgigabyte

    mrgigabyte Registered Member

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    Re: Help!

    they do give a discount if your in education
    i am and click on the education link and they wrote me back and said they would be very happy to give me discount code and i have to say its just as good as the one avast gave me and they were very nice about it
    i very highly recommended prevx to any of my friends or co workers and the support and people from this forum like Triple Helix and the rest of the members i think theres no better support or help anywhere else :thumb:
     
  10. volvic

    volvic Registered Member

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    Suggestion

    It should scan archives as well please. Please add this feature. Thanks.
     
  11. Konata Izumi

    Konata Izumi Registered Member

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    Re: Suggestion

    no!!! lol.
    make it optional :D
     
  12. TonyW

    TonyW Registered Member

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    Re: Suggestion

    Executables and other system files contained within an archive are dormant until they are run. Prevx's strength is in scanning files as they are executed so from their perspective, scanning archives isn't helpful.
     
  13. Triple Helix

    Triple Helix Webroot Product Advisor

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  14. Baz_kasp

    Baz_kasp Registered Member

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    Re: Suggestion

    also there is a thread for suggestions pinned at the top of the forum :)
     
  15. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Re: Help!

    This is the Official Prevx Forum :) Prevx does not scan archives because in an archived state, files are not malicious. If they were to be extracted and executed or loaded in some way, they would be blocked, but we've taken the stance that archive extraction does not add enough incremental value to implement.

    I'm not sure if we have any current deals running but we do offer up to a 30% discount when purchasing if you purchase for multiple years.

    Let me know if you have any questions!
     
  16. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Re: Suggestion

    I've merged this thread into the original "Help!" thread to save discussing everything twice :)
     
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