help sending photos

Discussion in 'ESET Smart Security' started by sethm1, Sep 29, 2010.

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  1. sethm1

    sethm1 Registered Member

    Joined:
    May 10, 2008
    Posts:
    78
    Win 7 64 bit - Home Prem
    Eset Smart Sec # 4 (4.2.35.0)
    ThunderBird v 3.0.8

    When I send a photo is goes into the Spam folder.
    If I turn off Eset completly, then I can send the e-mail - but there must be a setting to check or uncheck - yes?
     
  2. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    64,337
    Location:
    Texas
    I would suggest updating Thunderbird and ESS sethm1 and see how it goes. Your versions of both programs are out of date.
     
  3. sethm1

    sethm1 Registered Member

    Joined:
    May 10, 2008
    Posts:
    78
    Nope
    I am still thinking there is a setting some where.

    But thanks for suggesting the updates.
    I was aware of TB needing an update, but when I checked for updates it said m
    Eset was not compatible. I did not think about going to the website to look for an update. Surprised that I dont see that as an option (check for updates) when in Eset.

    anyways, tried to new e-mail (vs a "forward) and that too ended up in the Eset folder.
     
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,411
    First of all, please install the latest ESS build 4.2.64. Should the problem persist, can you confirm that disabling ESET Antispam protection helps?
     
  5. sethm1

    sethm1 Registered Member

    Joined:
    May 10, 2008
    Posts:
    78
    YES have latest.
    Yes- If I disable the anti-spam module/feature then he email is sent.
     
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