HELP! Permanently hijacked to www.your-search.info

Discussion in 'adware, spyware & hijack cleaning' started by donahuem, Mar 22, 2004.

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  1. donahuem

    donahuem Registered Member

    Joined:
    Mar 22, 2004
    Posts:
    6
    Hello,

    Thanks in advance for your help. On a reboot this morning, 5 IE shortcuts appeared on my desktop, all to areas of www.your-search.info. My homepage was also reset to that site. Deleted all and reset homepage to yahoo. Rebooted, shortcut reappeared, homepage again changed. Ran Norton anti-virus, it found something, rebooted, same problem. Downloaded and ran Spy sweeper, Ad Ware 6.0, Spybot 1.2, and CW Shredder. Found and fixed lots of problems, but on reboot original problem occurs again! Found your wonderful site, followed your instructions here (basically repeated what I had done already), rebooted. This nasty problem is still there! I even ran Hijack This and deleted all references to www.your-search.info, rebooted and lo and behold- o_OITS BAACK!! So, I humbly submit my Hijack This log for your consideration, and greatly appreciate your help! :) Mike-log follows:

    Logfile of HijackThis v1.97.7
    Scan saved at 10:01:51 PM, on 3/21/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\program files\support.com\bin\tgcmd.exe
    C:\WINDOWS\SM1BG.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\Program Files\FinePixViewer\QuickDCF.exe
    C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    C:\Program Files\Mindjet\MindManager 5\sys\PDF\ENU\W2K\PDFSaver.exe
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\SBC\Connection Manager\CManager.exe
    C:\Program Files\Palm\HOTSYNC.EXE
    C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe
    C:\WINDOWS\system32\msCMTSrvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for hijackthis1977.zip\HijackThis.exe
    C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 2 for hijackthis1977.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.your-search.info/start.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.your-search.info/start.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.your-search.info/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.your-search.info/start.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.your-search.info/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://qus7.hpwis.com/
    R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
    N3 - Netscape 7: user_pref("browser.startup.homepage", "http://yahoo.sbc.com/dsl"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\lzvnfy29.slt\prefs.js)
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\lzvnfy29.slt\prefs.js)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O4 - HKLM\..\Run: [BlockTracker] c:\hp\bin\BlockTracker.exe
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
    O4 - HKLM\..\Run: [MoneyStartUp10.0] "c:\Program Files\Microsoft Money\System\Activation.exe"
    O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [tgcmdprovidersbc] "c:\program files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf /nosystray
    O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
    O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [system32.dll] C:\WINDOWS\system\systeminit.exe
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
    O4 - Global Startup: Exif Launcher.lnk = ?
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Global Startup: MindManager PDF Writer.lnk = C:\Program Files\Mindjet\MindManager 5\sys\PDF\ENU\W2K\PDFSaver.exe
    O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O8 - Extra context menu item: Customize Menu   &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: Fill Forms   &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: Save Forms   &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: Yahoo! Login (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
    O9 - Extra button: Fill Forms (HKLM)
    O9 - Extra 'Tools' menuitem: Fill Forms   &] (HKLM)
    O9 - Extra button: Save (HKLM)
    O9 - Extra 'Tools' menuitem: Save Forms   &[ (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: RoboForm (HKLM)
    O9 - Extra 'Tools' menuitem: RF Toolbar   &2 (HKLM)
    O9 - Extra button: PartyPoker.com (HKLM)
    O9 - Extra 'Tools' menuitem: PartyPoker.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: ConferenceRoom Java Client - http://mail.igl.net:8000/java/cr.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) - http://a19.g.akamai.net/7/19/7125/1410/ftp.coupons.com/v7/brix6ie.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181/chaincast/proxy/CCMP.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
    O16 - DPF: {9CF28A69-7659-4C51-BFD5-9ADE19E19EC3} (RegConfig Class) - http://download.yahoo.com/dl/installs/bkm/prod/yregcfg.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38008.8316435185
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
    O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://www.imgag.com/cp/install/Crusher.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C56D0ECA-E5FE-410A-98AB-B8FD8740427A}: NameServer = 206.13.30.12 206.13.29.12
    O19 - User stylesheet: C:\WINDOWS\sstyle.css
    O19 - User stylesheet: C:\WINDOWS\sstyle.css (HKLM)
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Hi donahuem,

    I think you have acquired a new version of CWS.
    Could you please mail:
    C:\WINDOWS\sstyle.css
    C:\WINDOWS\system\systeminit.exe
    Use the address in my profile.

    Before you start, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
    These easily get lost in a Temp folder.

    Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.your-search.info/start.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.your-search.info/start.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.your-search.info/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.your-search.info/start.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.your-search.info/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://qus7.hpwis.com/
    R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)

    O4 - HKLM\..\Run: [system32.dll] C:\WINDOWS\system\systeminit.exe

    O9 - Extra button: PartyPoker.com (HKLM)
    O9 - Extra 'Tools' menuitem: PartyPoker.com (HKLM)

    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab

    O19 - User stylesheet: C:\WINDOWS\sstyle.css
    O19 - User stylesheet: C:\WINDOWS\sstyle.css (HKLM)

    Then download and run: http://www.spywareinfoforum.com/~merijn/files/CWShredder.exe
    Use the Fix button and follow the instructions you will receive.

    Then reboot and keep us posted.

    Regards,

    Pieter
     
  3. donahuem

    donahuem Registered Member

    Joined:
    Mar 22, 2004
    Posts:
    6
    Pieter,

    :) :) :) :) Thanks so much for the quick reply and your fix worked perfectly!! What a great resource you have here, I sincerely thank you for all your efforts, looking through the site here today I was truly impressed! I am E-Mailing the files you requested, please let me know if there's anything else I can do to help. Thanks again!!

    Mike
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    My pleasure. I will have to take a look at the files to see if there are links in them to other files that might be on your system.
    I'll get back to you if I find something like that.

    Regards,

    Pieter
     
  5. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Hi dionahuem,

    Thanks for the files. :)

    One thing you need to check. Look in
    C:\Documents and Settings\All Users\Desktop\
    if you can find a few of these files:
    ~STRIP POKER.lnk
    and if you have this file, could you send that to me please:
    c:\Documents and Settings\sys.exe

    Regards,

    Pieter
     
  6. donahuem

    donahuem Registered Member

    Joined:
    Mar 22, 2004
    Posts:
    6
    Hi Pieter,

    I found those files, however I was unable to E-Mail the additional files, even after zipping, because I got this message from Yahoo mail (which is my ISP):

    File name: donahuemfiles2.zip
    File type: application/x-zip-compressed
    Scan result: Virus "Trojan.Bookmarker.Gen" found.
    The file attached to this message was infected with a virus that we were unable to clean. You can not upload this attachment.

    I will wait for further instructions from you before I take any further action. Thanks, Mike
     
  7. donahuem

    donahuem Registered Member

    Joined:
    Mar 22, 2004
    Posts:
    6
    By the way, a direct scan by Norton Anti-Virus on that specific file does not reveal the virus o_O

    Mike
     
  8. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Hi Mike,

    Do you have the possibility to create a password protected ZIP or RAR file?
    If so mail me the file in a password protected archive and give me the password in the email.

    (Ain't it just peachy that we have to mimick viruses to be able to send each other files?)

    Regards,

    Pieter
     
  9. donahuem

    donahuem Registered Member

    Joined:
    Mar 22, 2004
    Posts:
    6
    Pieter,

    I used password encryption this time and the file went through. You should get it shortly. Mike
     
  10. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Got it. Stangely enough, Norton snatched it as soon as I opened the zip.

    sytem32.exe
    Beschrijving: De e-mailbijlage sytem32.exe in sytem32.zip is geïnfecteerd met virus Trojan.Bookmarker.Gen

    It did the same with systeminit.exe after I updated yesterday.

    Merijn, who makes CWShredder has copies, so we can expect a new release for this variant shortly.
    Thanks for your cooperation. :)

    Regards,

    Pieter
     
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