(help) network adapter not function after uninstall ESS

Discussion in 'ESET Smart Security' started by BennyFung8, Nov 12, 2011.

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  1. BennyFung8

    BennyFung8 Registered Member

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    Hi guy i need some help:'(

    yesterday i try to update my ESS 4 to ESS 5
    but not success in the first time. it said there are ERROR and do not have enough privilege to change the setting. so i cancel the installation.

    I try to uninstall the ESS 4 first. but the uninstall function of ESS 4 does not work.

    I Google and find that there is other way to uninstall it.
    i follow the guild in here
    kb.eset.com/esetkb/index?page=content&id=SOLN2289&ref=wsf

    It work and successfully uninstall ESS 4.0

    However, the other issues come out.

    my network adapter drivers are broken down.
    none of my network connection work.

    i go to ipconfig and only show "Windows ip configure"
    the other network adapter details are gone.

    i try to use windows diagnostic process and examine my wireless network.
    it said.

    "windows couldn't automatically bind the IP protocol stack to the network adapter"

    i try to manually reinstall the Network drivers and they are installed successful but they cannot connect to the internet.
    i ping with 127.0.0.1 and the TTL=128

    i really dont know what i can do now.
    can someone help me solve this problem.o_O o_O o_O
     
  2. Cudni

    Cudni Global Moderator

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    what is the error now if you use windows diag? what OS?
     
  3. BennyFung8

    BennyFung8 Registered Member

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    i am using windows 7 professional

    the windows diag said

    "windows couldn't automatically bind the IP protocol stack to the network adapter"
     
  4. Cudni

    Cudni Global Moderator

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    remove that network adapter in device manager, restart comp and let windows find it. Obviously have the latest drivers ready

    do you have system restore to restore to before the problem started?
     
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