help needed with Imon

Discussion in 'NOD32 version 2 Forum' started by rollers, Sep 28, 2004.

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  1. rollers

    rollers Registered Member

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    Help needed please. Have purchaes nod32 but cannot get IMON to actually scan any files. It says it is functioning but stays on 0 all the time.
    I have completely uninstalled and reinstalled several times but get the same each time. I have tried sending mail attachments to test it but it does not see them.
    I am running xp home, sp2, boclean and maildefense. I have tried not loading maildefense at startup but this makes no difference.
    Any help please before it sends me completely bonkers.

    Thanks
     
  2. Blackspear

    Blackspear Global Moderator

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    Just checking something very obvious, do you have IMON enabled? As in the following screenshot.

    Cheers :D
     

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  3. rollers

    rollers Registered Member

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    Yes, the IMON says it is enabled. It is set to scan all files.

    Thanks Rollers
     
  4. Blackspear

    Blackspear Global Moderator

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    Do your settings look the same as post 7, 8 and 9 here?

    Are you using Internet Explorer or Firefox?

    Cheers :D
     
  5. rollers

    rollers Registered Member

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    Thanks for your help but to no avail. I spoke to the eset telephone support and they were stumped at the time.
    I got a bit drastic, formatted, reloaded..............and hey presto, all is well and working. Must have been a conflict somewhere, but now is running very smoothly.
    Thanks for taking the time to reply and help.

    Regards Rollers
     
  6. Blackspear

    Blackspear Global Moderator

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    Thanks for keeping us up to date, and yes, I can understand the formatting, if your main security program is not happy and can't easily be fixed, I too would head down that road...

    Cheers :D
     
    Last edited: Sep 28, 2004
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