Help needed "searchpage" is taking over

Discussion in 'adware, spyware & hijack cleaning' started by Aled, May 7, 2004.

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  1. Aled

    Aled Registered Member

    Joined:
    May 7, 2004
    Posts:
    4
    Location:
    houston, texas
    Hello,
    I am a new member to this Forum and need help. I have downloaded "hijack this" and "cwshredder", and followed instructions in various areas of your web site. However the "searcgpage" thing keeps coming back.
    The latest "hijack this" log is attached and I would appreciate very much somebody taking a look and telling me what I need to do to fix the problem.
    Thank you in advance for your kind assistance.
    Brgds, Aled

    Logfile of HijackThis v1.97.7
    Scan saved at 7:07:08 AM, on 5/7/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\S24EvMon.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\RegSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\system32\ZCfgSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\1XConfig.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
    C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
    C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\America Online 9.0a\aoltray.exe
    C:\Program Files\eFax Messenger Plus\HotTray.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\eFax Messenger Plus\Dllcmd32.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
    C:\Documents and Settings\Owner\Desktop\WinZip\WZQKPICK.EXE
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\WINDOWS\System32\HPZipm12.exe
    C:\Program Files\America Online 9.0a\waol.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\America Online 9.0a\shellmon.exe
    C:\Program Files\America Online 9.0a\aolwbspd.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = c:\searchpage.html#1528
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = c:\searchpage.html#1528
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html#1528
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\searchpage.html#1528
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\searchpage.html#1528
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html#1528
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html#1528
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html#1528
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\searchpage.html#1528
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html#1528
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.fujitsupc.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html#1528
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html#1528
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html#1528
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1528
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1528
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
    O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
    O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [Zinio DLM] C:\Program Files\Zinio\ZDLM.exe /hide
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
    O4 - Global Startup: eFax Tray Menu.lnk = C:\Program Files\eFax Messenger Plus\HotTray.exe
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Live Menu.lnk = C:\Program Files\eFax Messenger Plus\Dllcmd32.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: officejet 6100.lnk = ?
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Documents and Settings\Owner\Desktop\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O13 - DefaultPrefix: c:\searchpage.html?page=
    O13 - WWW Prefix: c:\searchpage.html?page=
    O13 - Home Prefix: c:\searchpage.html?page=
    O13 - Mosaic Prefix: c:\searchpage.html?page=
    O14 - IERESET.INF: START_PAGE_URL=http://www.fujitsupc.com/
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38113.3938194444
    O17 - HKLM\System\CCS\Services\Tcpip\..\{0BF68A93-9D66-486B-97A6-DEBB25575063}: NameServer = 205.188.146.146



    Once again, thank you for your help. Aled
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
    Hi Aled,

    Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = c:\searchpage.html#1528
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = c:\searchpage.html#1528
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html#1528
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\searchpage.html#1528
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\searchpage.html#1528
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html#1528
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html#1528
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html#1528
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\searchpage.html#1528
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html#1528

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html#1528
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html#1528
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html#1528
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1528
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1528

    O13 - DefaultPrefix: c:\searchpage.html?page=
    O13 - WWW Prefix: c:\searchpage.html?page=
    O13 - Home Prefix: c:\searchpage.html?page=
    O13 - Mosaic Prefix: c:\searchpage.html?page=

    Then run CWShredder. Use the Fix button and follow the instructions the program gives you.

    Then reboot your computer.

    Regards,

    Pieter
     
  3. Aled

    Aled Registered Member

    Joined:
    May 7, 2004
    Posts:
    4
    Location:
    houston, texas
    Hello Pieter,

    Thank you for your quick response to my dilemma. I have followed your instructions and think that its fixed the problem. I attach the latest Highjack This log below:

    Logfile of HijackThis v1.97.7
    Scan saved at 9:50:25 AM, on 5/7/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\S24EvMon.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\RegSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\system32\ZCfgSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\1XConfig.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
    C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\eFax Messenger Plus\HotTray.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\eFax Messenger Plus\Dllcmd32.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
    C:\Documents and Settings\Owner\Desktop\WinZip\WZQKPICK.EXE
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\WINDOWS\System32\HPZipm12.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\America Online 9.0a\waol.exe
    C:\Program Files\America Online 9.0a\shellmon.exe
    C:\Program Files\America Online 9.0a\aolwbspd.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.fujitsupc.com/
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
    O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
    O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [Zinio DLM] C:\Program Files\Zinio\ZDLM.exe /hide
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
    O4 - Global Startup: eFax Tray Menu.lnk = C:\Program Files\eFax Messenger Plus\HotTray.exe
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Live Menu.lnk = C:\Program Files\eFax Messenger Plus\Dllcmd32.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: officejet 6100.lnk = ?
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Documents and Settings\Owner\Desktop\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O14 - IERESET.INF: START_PAGE_URL=http://www.fujitsupc.com/
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38113.3938194444
    O17 - HKLM\System\CCS\Services\Tcpip\..\{0BF68A93-9D66-486B-97A6-DEBB25575063}: NameServer = 205.188.146.146

    Once again, thank you for you help. This Forum is invaluable, and even though I had a great deal of grief with that searchpage thing, it allowed me to find you.

    Your efforts are very much appreciated.

    Best regards

    Aled
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
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