Help!Need some opinion!

Discussion in 'ESET Smart Security' started by reevesloh, Jan 12, 2012.

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  1. reevesloh

    reevesloh Registered Member

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    Now my pc internet suddenly disconnect and the modem internet colour change from green to red!After few minute,it change to red again n internet bcome normal.So it is a modem problem or internet provider problem or my PC been infected?I using ESS5
     
  2. Cudni

    Cudni Global Moderator

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    check the router logs, that will tell you if there is a disconnect there. Check event viewer logs on you comp to see if there are any issues there too.
     
  3. reevesloh

    reevesloh Registered Member

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    How to check?And how to know that it is a problem?
     
  4. dmaasland

    dmaasland Registered Member

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    Well if the modem leds change colour there's a 99% chance of issues with your modem / provider.
     
  5. reevesloh

    reevesloh Registered Member

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    It modem problem or provider problem?
     
  6. dmaasland

    dmaasland Registered Member

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    Well that's pretty impossible for me to say :). You'd have to contact your ISP about that.
     
  7. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    In cases where that has occurred to me, it has been because my Internet Service Provider was performing maintenance on the ADSL or Cable modem.

    Regards,

    Aryeh Goretsky
     
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