Help- I am going nuts - HJT File

Discussion in 'adware, spyware & hijack cleaning' started by SSmyers, May 4, 2004.

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  1. SSmyers

    SSmyers Registered Member

    Joined:
    May 4, 2004
    Posts:
    2
    Got a bad case of ad ware - started out with virtual bouncer now everytime I o to Google I get VBS.redlof.A and pop ups and now can't open my e-mail and my CPU is running 100%


    Logfile of HijackThis v1.97.7
    Scan saved at 10:04:23 PM, on 5/4/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\NetScreen\NetScreen-Remote\IreIKE.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\Program Files\NetScreen\NetScreen-Remote\IPSecMon.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\System32\pctspk.exe
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\WINDOWS\System32\IEHost.exe
    C:\WINDOWS\System32\lpkrsja.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\NetScreen\NetScreen-Remote\SafeCfg.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
    C:\Program Files\ACT\act.exe
    C:\WINDOWS\System32\taskmgr.exe
    C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\scotts\Local Settings\Temp\Temporary Directory 2 for hijackthis[1].zip\HijackThis.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe
    O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\Xdj7.exe
    O4 - HKLM\..\Run: [uFnV38l] C:\WINDOWS\System32\lpkrsja.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
    O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [WCPT] C:\WINDOWS\System32\wintsvtr.exe
    O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
    O4 - HKLM\..\RunOnce: [ActCnC] RunDll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\actcnc.inf, RemoveCabinet
    O4 - HKLM\..\RunOnce: [RegisterDelorme] C:\PROGRA~1\STREET~1\Register.bat
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: NetScreen-Remote.lnk = C:\Program Files\NetScreen\NetScreen-Remote\SafeCfg.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = deringer.com
    O17 - HKLM\Software\..\Telephony: DomainName = deringer.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = deringer.com
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = deringer.com

    any help is appreciated

    by the way what is lpkrsja.exe it is using 98% of my cpu.
     
  2. SSmyers

    SSmyers Registered Member

    Joined:
    May 4, 2004
    Posts:
    2
    I should add that I have run Spybot S & D, CW Shredder, Peper uninstall, Ad Aware at least 5 times for all of these, I even deleted some stuff using HiJack This when I could verify based on reading others posts that the stuff was indeed bad. It takes my Ad- Aware about 45 minutes to run each time.

    I also downloaded all known security patches for MS Windows.

    o_O
     
  3. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Before you start, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
    These easily get lost in a Temp folder.

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R3 - Default URLSearchHook is missing

    O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe
    O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\Xdj7.exe
    O4 - HKLM\..\Run: [uFnV38l] C:\WINDOWS\System32\lpkrsja.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
    O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
    O4 - HKCU\..\Run: [WCPT] C:\WINDOWS\System32\wintsvtr.exe
    O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup.cab

    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Delete these files
    C:\WINDOWS\System32\dp-him.exe
    C:\WINDOWS\System32\Xdj7.exe
    C:\WINDOWS\System32\lpkrsja.exe
    C:\WINDOWS\System32\wintsvtr.exe

    and Delete these folders
    C:\Program Files\AutoUpdate
    C:\WINDOWS\system32\pcs
    C:\Program Files\Common files\updmgr
    C:\PROGRAm files\CLOCKSync

    then
    Reboot normally &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R302 03.05.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
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