Help! Hijackthis info - What do I do??

Discussion in 'adware, spyware & hijack cleaning' started by LanMan, Jun 14, 2004.

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  1. LanMan

    LanMan Registered Member

    Joined:
    Jun 14, 2004
    Posts:
    3
    I think I have been Hijacked! I have created the log, but need help from here. Please help and thank you!

    Lan

    Logfile of HijackThis v1.97.7
    Scan saved at 3:07:24 PM, on 6/14/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Norton Internet Security\UrlLstCk.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\windows\cvchost.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
    C:\Program Files\Microsoft Office\Office10\msoffice.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Documents and Settings\Lann\My Documents\hijack\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mypoiskovik.com/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://mypoiskovik.com/index.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mypoiskovik.com/index.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://mypoiskovik.com/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://mypoiskovik.com/index.htm
    N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_1/home.html"); (C:\Documents and Settings\Lann\Application Data\Mozilla\Profiles\default\8d3d4kvn.slt\prefs.js)
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [_Hazafibb] C:\WINDOWS\System32\ssjgwurx.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
    O4 - HKCU\..\Run: [cvchost] c:\windows\cvchost.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38149.6350347222
     
  2. IMM

    IMM Spyware Fighter

    Joined:
    May 6, 2004
    Posts:
    351
    We might not get this in one post - so feel free to post back after running on the net for a while

    Use Taskmanager (Ctrl-Alt-Del) to end these running processes if you can
    (or use Process Explorer)
    C:\windows\cvchost.exe

    Download and run CWShredder by Merijn Bellekom
    Run it, press 'Fix', and allow it to fix all it finds.


    Run HijackThis again, push Scan and place a check mark next to the following items using your mouse.
    Not all of these entries will still be present - but make sure you get the ones that are.
    Next, close all browser Windows, and push the 'Fix checked' button in HijackThis
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mypoiskovik.com/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://mypoiskovik.com/index.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mypoiskovik.com/index.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://mypoiskovik.com/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://mypoiskovik.com/index.htm
    N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_1/home.html"); (C:\Documents and Settings\Lann\Application Data\Mozilla\Profiles\default\8d3d4kvn.slt\prefs.js)
    O4 - HKLM\..\Run: [_Hazafibb] C:\WINDOWS\System32\ssjgwurx.exe
    O4 - HKCU\..\Run: [cvchost] c:\windows\cvchost.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present


    Empty the TIF (Temporary Internet Files)
    To do so use Control Panel > Internet Options(or right click the IE icon on the desktop and choose Properties)
    Click Delete Files on the General Tab - place a check in the Delete all offline content box and then press OK

    Delete all the files in (and any subfolders of) the C:\Windows\Temp\ folder

    Set your Explorer up using the info in this link so that hidden and System files are visible
    Also Uncheck the "Hide extensions for known file types" box

    Reboot to SAFE mode
    How to start the computer in Safe mode

    Run CWShredder again !

    Delete the following files:
    C:\WINDOWS\System32\ssjgwurx.exe
    c:\windows\cvchost.exe


    Reboot to normal mode

    --------
    Download the latest version of Ad-Aware at http://www.lavasoftusa.com/support/download/
    After installing AAW, and before running the program, you NEED to FIRST update the reference file following these instructions.
    Now do the following:
    - Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
    check: "Unload recognized processes during scanning."
    - Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
    Check: "Let Windows remove files in use after reboot."

    Press "Scan Now"
    - Check option "Use Custom scanning options"
    - Check option "Activate In-Depth Scan"
    - Press "Select drives\folders to scan"
    - Select the active partition which is usually C:

    Now press "Next" to let Ad-aware scan your drives...
    It will find a number of "bad" files and registry keys.
    Right-click in that pane and choose "select all"

    Now press "Next" again.
    It will ask you whether you'd like to remove all checked items. Click OK.

    Finally, close Ad-Aware, and reboot.
     
  3. LanMan

    LanMan Registered Member

    Joined:
    Jun 14, 2004
    Posts:
    3
    Hello,

    I got back in the office this morning and have applied all of your recommendations. I really appreciate the attention as this is very frustrating!! Thank you!!

    It looks like the changes have worked. I am still having problems opening some applications like Act!2000 etc. Also, all of my apps and IE are very slow.

    Any suggestions?

    Thanks again!!
     
  4. LanMan

    LanMan Registered Member

    Joined:
    Jun 14, 2004
    Posts:
    3
    HELP!!! I think I got rid of everything, but I am very slowwww and I can't send emails, or get into some apps!!!

    Any help would be greatly appreciated!!!

    Thanks!!
     
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