HELP FILE AGV 7.5

Discussion in 'ewido anti-spyware forum' started by shoe, Oct 3, 2006.

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  1. shoe

    shoe Registered Member

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    Why is the help file not installed?
     
  2. peter.ewido

    peter.ewido former ewido team

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    It will be available in the next few days. Sorry for the inconvenience!
     
  3. shoe

    shoe Registered Member

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    thank you
     
  4. Edwin024

    Edwin024 Registered Member

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    It's the eleventh now... How many days are 'the next few days' ?!
     
  5. vinzenz.ewido

    vinzenz.ewido former ewido team

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  6. Edwin024

    Edwin024 Registered Member

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    I know that, but a useless help button in the proggie is not very professional, do you agree?
     
  7. basti

    basti Registered Member

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    That is not so bad actually. I find it really embarrassing that an enterprise such as Grisoft not offer a German support. To sell they want the product, offer however no real German support. That is ridiculous. :thumbd:
     
  8. vinzenz.ewido

    vinzenz.ewido former ewido team

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    Of course there is German support. For all Grisoft Products you can obtain german support here: http://www.jakobsoftware.de/Avg/supportanfrage.php

    Especially for ewido anti-spyware and AVG Anti-Spyware you can get German support at http://www.ewido.net/de/contact/

    Regards,
    Vinzenz
     
  9. Green Giant

    Green Giant Registered Member

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    Glad to say that I have just downloaded the helpfile manually. I would have been more ecstatic to have the upgrade which would permit updating to be automatic, which is what I paid for with a lifetime's licence for Ewido 4!
     
  10. HelpFromFrance

    HelpFromFrance Registered Member

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    I just got the help file on an automatic update. Looks as though they have kept their word.

    Have a good day,
    HelpFromFrance
     
  11. shoe

    shoe Registered Member

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    Same here but why wouldn't they?
     
  12. Chubb

    Chubb Registered Member

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  13. shoe

    shoe Registered Member

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    Will we be auto updated to the new version or do we have to uninstall and reinstall?
     
  14. peter.ewido

    peter.ewido former ewido team

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    7.5.0.50 will also be available via update in a few minutes/hours... :)
     
  15. Chubb

    Chubb Registered Member

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    Hi Shoe,

    It will be auto updated. You don't need to uninstall and re-install it...

    https://www.wilderssecurity.com/showpost.php?p=855953&postcount=26

    But the updated version may be a little confusing to the users, as the version number still remained at 7.5.0.47 after update, although the new installer is at version 7.5.0.50.
     
  16. shoe

    shoe Registered Member

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    thanks
     
  17. siliconman01

    siliconman01 Registered Member

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    7.5.0.50 update with Help file delivered and installed very smoothly via live update. Program restart required, but no reboot :rolleyes:
     
  18. Chubb

    Chubb Registered Member

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    Yes, just received another automatic update and the version number is now showing 7.5.0.50 after restart.
     
  19. shoe

    shoe Registered Member

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    same here looking good
     
  20. Green Giant

    Green Giant Registered Member

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    I have just downloaded the update manually and the version is now 7.5.0.50 plus. Will this now autoupdate from now on?

    The enforced manual update several times daily has become tiresome.
     
  21. berng

    berng Registered Member

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    I'm sure you'll find out if you wait a day. :D
     
  22. pwillener

    pwillener Registered Member

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    According to the other post by karl.ewido, the auto-update failure is fixed in 7.5.0.50.
     
  23. Green Giant

    Green Giant Registered Member

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    Thanks to berng and pwillener for this info!
     
  24. shoe

    shoe Registered Member

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    updating fine here
     
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