Help...can't log on to Vista...

Here is the deal...I restarted my computer just like I have a hundred other times but now my computer does not recognize my keyboard and I cannot log on with my Vista password. My mouse is recognized, just not my keyboard- and nothing on the keyboard. I tried another keyboard, which is new, but nada.

The only thing I have done differently is install Threatfire. I cleaned with Ccleaner and Vista's built in clean-up tool. I then restarted and noticed my PC Tools firewall pop up some yellow warning message as my computer restarted...it was too late to do anything about it at that time. Then on reboot my computer does not recognize the keyboard. Any ideas? I do not have any other accounts except my admin one.

 

what type of keyboard? ps2? or usb?
can you access the bios with eiether keyboard?
this will work out weither its a problem with windows or not.
do you have a vista dvd with all the recovery options?
if so i will post a possible solution.

 

keyboard is usb
I can access the bios as I was able to try to boot up in safe mode but the keyboard would not work once I got to the log in screen
I have my Vista reinstallation cd that came with my dell computer

 

Thanks for the offer to help Lodore but I got in just now. I used "ease of use" option on the log on screen and was able to log in "without keyboard". Whew, that had me worried big time.

 

no problem.
glad you got it working.

 

Threatfire installs a driver to avoid keylogging. First it stores it in the temporary files folder you just ran ccleaner before the reboot and caused a keyboard failure.The solution is running this removal tool. Install Threatfire again but do not run ccleaner before a reboot.

 

UPDATE

here is an update- typing with on-screen keyboard now

uninstalled TF and reinstalled

disabled firewall and checked logs

rebooted, still no keys work on keyboard

rebooted several times, same result

used removal tool from neils post- says 'removed' but after reboot all folders still in start menu and desktop shortcut icon remains

rebooted, keyboard problem remains

reinstalled TF, rebooted, problem remains

should I uninstall TF and try system restore?

is there something else I should do?

 

that is the removal tool I tried already...I just unzipped it and ran it...several folders left behind and no change in keyboard- mouse still works fine

 

Can anyone suggest any other site forums to post on? Besides here, I have posted on PC Tools forum.
thanks

 

Did you firstsuspend Threatfire's protection? By right clicking on the icon and select suspend. Remove Threatfire the normal way(using the default uninstaller).Reboot the pc and use the removal tool.After that reboot one more time and try to install Threatfire again.

 

Thanks for the post as system restore did the trick. Now I am wondering if I should try to reinstall again or call it a day with TF. Thanks for all the help everyone.