Well I just purchased the True Image 9.0 and Disk Director 10.0 combo and I went to backup my first "full image" of my main hard drive and my computer freezes and I have to hit the power button. Here is my setup: Yes, I already downloaded the most recent updates of True Image 9.0. I am running XP with all the most recent updates. I tried to backup my main disk with its 3 partitions using the most basic automatic settings. The backup file target was located on my 300GB Seagate external HDD connected with Firewire. It gets through the first 1 or 2 % of the backup but then my external drive shuts off and the system freezes. I have to hit the power button on my computer and pull the power plug on my external drive to get things working again. My external drive is only 2 weeks old and has worked perfectly on every other occasion. I have perfomed 5GB+ regular file transfers to it with no problems. Please help! Thanks!