I tried to run True Image 7.0 (build 613) and received this error message: "E000101F4: Acronis True Image has not found any hard disk drives." I have not had problems before. Windows sees the harddisk along with network drives, why doesn't Acronis TI see them? Any ideas? I'm running WixXPPro. I do not suspect virus or spyware. More likely a wayward setting with WinXP Processes. I ran an Acronis Report and it shows the single harddrive with two partitions, the second being the Acronis Secure Zone. I believe the problem started sometime after I upgraded from XPHome to XPPro on 6/27. Uninstalling and reinstalling True Image doesn't help. I have same problem (Acronis can't see harddrive) with PartitionExpert. I have latest versions of both. If I boot from CD, both TrueImage and PartitionExpert can see the harddrive, the first partition, and the Acronis Secure Zone partition. They just can't see the drive and partitions when they are started in windows. Ironically, True Image under Windows still shows the log where I made two previous full images, the latest on 6/20, yet it can't see the harddrive. I'd be happy to restore from my Secure Zone Image using the bootable CD, but then I would have to spend another couple of hours upgrading to WinXPPro and I expect I'd have the same problem again. Can you help me? Is it possible some windows service or process was stopped as a result of the upgrade? Should I have removed the Acronis Secure Zone before upgrading?