I am currently testing out Hard Disk Manager 10 Pro and experiencing the following error when I attempt to image the hard disk on my Lenovo laptop: "Operation failed. It's impossible to initialize VSS for processed volume. Ox11113" I see from another thread (https://www.wilderssecurity.com/showthread.php?p=1666562#post1666562) that this problem occurs in other Paragon products that have backup functions in them, and that it has not been resolved. While it works fine when I image the OS, hidden, and first track (MBR) partitions separately, I am unable to image the entire disk in combination without experiencing this error. Acronis True Image and Macrium Reflect do not have any trouble imaging the entire disk. Also, it appears that the mounting problem in x64 systems that existed in older Paragon products has remained in this 2010 product as I am unable to mount any disk or partition image. I have confirmed the integrity of these images, but the options for mounting under 'Archives' remain greyed out and are absent in the right-click menu on the Archive list. Clearly, Paragon has been aware of these problems for many months now. Has anything been done to address them? Thank you.