HDM 14 - What happened to "Skip OS Auxiliary files" option?

Discussion in 'Paragon Drive Backup Product Line' started by bobbybackster, Mar 11, 2014.

  1. bobbybackster

    bobbybackster Registered Member

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    This option was available as of version 10.1.21.136, but disappeared in .334 and is still missing in .471...

    Yet it's still mentioned in the help file. Is there still a way to enable this setting?

    I wouldn't have even bothered updating if the bug in .136 didn't keep me from using the file Restore Wizard (detailed here):
    https://www.wilderssecurity.com/showthread.php?t=358523

    What is going on? This is just ridiculous.
     
  2. Robin A.

    Robin A. Registered Member

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    I haven´t noticed any increase in image sizes, so perhaps the skipping is now automatic, as it should be. I think this option is not necessary.
     
  3. bobbybackster

    bobbybackster Registered Member

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    Check your settings readout again...

    http://i.imgur.com/MkxmFCl.png

    Either it still is an option, and the ability to enable it got removed in the update (yet it still remains as an option described in the help instructions)...or the settings readout is wrong.

    Either way these just seem like amateur mistakes. (And in what is supposed to be one of the flagship suites.) Not what I'd expect from a company this big and with this much history. (not to mention a $50 product)

    I'm starting to see what people were talking about when they say stuff like "I've stuck with Paragon for years, but due to quality issues I'm considering moving." and "Paragon has lost me as a customer"
     
  4. Robin A.

    Robin A. Registered Member

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    Browsing the Knowledge Base, I found a "confirmation" that the "OS Auxiliary Files" are excluded automatically in HDM 14:

    "Hard Disk Manager 14 and later versions will skip content of these files automatically so checkbox will not appear in settings." - http://kb_wp.paragon-software.com/article/910.
     
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