Having problems with Norton Antivirus

Having problems with Backdoor.Trojan

I have Norton Antivirus 2003 and it keeps detecting a virus named Backdoor.Trojan in the object C:\WINDOWS\SYSTEM32\D3DJEBE.DLL

It continues to say that it is unable to repair the file or that access is denied.
When I go looking for the file it usually isn't there. i have seen it a few times but never when NAV is off.

I keep hitting the OK button to get rid of the Virus Detection window but it just keeps popping up. What is going on and how can I fix it?

Any ideas?

 

having the same problem, have you found a solution? I ahve been worknig on it all day. Have un installed Norton and installed EZ Armor not seeing but do not have a comfort level w/ EZ Armor... also now getting change of search page seems un ending....
This thing also turned off my pop-up blocker and stopped me from connecting with pop3 server - incommomg mail.

 

did not give email if info on how to correct the backdoor-trogan please contact me via tlanzen@satx.rr.com

 

I am also having the same problem with Norton and the backdoor.trojan. In my case the file name is c:\WINDOWS\SYSTEM32\HLP.DLL. I am getting the Norton pop up warning when opening any application. I tried to track down the file with APM and can not find it running. Any help will be greatly appreciated. Thanks,

 

This may sound a little odd but I think I found out how to solve this problem on a different thread. Snapdragin provides this link in a different thread which leads to this website:

http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=TROJ_AGENT.AC

This presents a fix tool that seems to do the trick. Only time will tell. Good Luck!