Having problems with Norton Antivirus

Discussion in 'malware problems & news' started by hopeless127, Jul 18, 2004.

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  1. hopeless127

    hopeless127 Registered Member

    Joined:
    Jul 2, 2004
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    Having problems with Backdoor.Trojan

    I have Norton Antivirus 2003 and it keeps detecting a virus named Backdoor.Trojan in the object C:\WINDOWS\SYSTEM32\D3DJEBE.DLL

    It continues to say that it is unable to repair the file or that access is denied.
    When I go looking for the file it usually isn't there. i have seen it a few times but never when NAV is off.

    I keep hitting the OK button to get rid of the Virus Detection window but it just keeps popping up. What is going on and how can I fix it?

    Any ideas?
     
    Last edited: Jul 18, 2004
  2. tlanzen

    tlanzen Guest

    having the same problem, have you found a solution? I ahve been worknig on it all day. Have un installed Norton and installed EZ Armor not seeing but do not have a comfort level w/ EZ Armor... also now getting change of search page seems un ending....
    This thing also turned off my pop-up blocker and stopped me from connecting with pop3 server - incommomg mail.
     
  3. tlanzen

    tlanzen Guest

    did not give email if info on how to correct the backdoor-trogan please contact me via tlanzen@satx.rr.com
     
  4. Cardinal 9

    Cardinal 9 Registered Member

    Joined:
    Jul 15, 2004
    Posts:
    3
    I am also having the same problem with Norton and the backdoor.trojan. In my case the file name is c:\WINDOWS\SYSTEM32\HLP.DLL. I am getting the Norton pop up warning when opening any application. I tried to track down the file with APM and can not find it running. Any help will be greatly appreciated. Thanks,
     
  5. hopeless127

    hopeless127 Registered Member

    Joined:
    Jul 2, 2004
    Posts:
    2
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