Have purchase Nod32 but have not received Licence ?

Discussion in 'NOD32 version 2 Forum' started by derekp, Aug 9, 2007.

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  1. derekp

    derekp Registered Member

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    Hi

    I purchased a single user licence today, but have not received the Licence info yet.

    Anyone know how long it normally takes ?

    Thanks
     
  2. Blackspear

    Blackspear Global Moderator

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    Hi there, it depends which site you purchased from and if the process is automated or manual. At the outset the license should arrive at the latest 24 hours after purchase on a week day, and first business day after a weekend. With some Resellers they send licenses out weekly to cut down on administration costs; they provide a Temporary Username and Password to cover this time...

    I would go back to the website and email their Sales Office and ask the question.

    Hope this helps...

    Cheers :D
     
  3. Najmi

    Najmi Registered Member

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    it all depends where you stay and under which disti you come under. but it will not take more than 24 working hours
     
  4. derekp

    derekp Registered Member

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    Thanks for the replies.
    I will waiit for thelicence.
     
  5. Marcos

    Marcos Eset Staff Account

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    What distributor / webiste you purchased NOD32 from? Have you checked your Junk folder in case the registration email was evaluated as spam?
     
  6. JerryM

    JerryM Registered Member

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    I am glad that I saw this thread. I thought when you purchased NOD, downloaded and installed, that the user name and password was all that was required.
    Is there a license that is sent later? That is the impression I am getting here. The email I got one time did not mention anything except the user name and password with no mention of a follow up license key.

    Thanks,
    Jerry
     
  7. Blackspear

    Blackspear Global Moderator

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    This is correct.

    The license contains the Username and Password, that is all that is required.

    Cheers :D
     
  8. JerryM

    JerryM Registered Member

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    Many thanks.
    Regards,
    Jerry
     
  9. Blackspear

    Blackspear Global Moderator

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    You are welcome.

    Cheers :D
     
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