here is the deal: After installing FISR and working with it successfully for 2 weeks, it was strongly recommended that I should also have an imaging program. So I went to test Shadowprotect, did my first image today, used the restore function via boot-up cd and failed. Sofar , no big deal - here is the problem: I am running my system on a new drive 80gb, having an old 20 gb drive for data storage and installed a new 300gb for real backups (G). This is where I kept my snapshots from FISR. Since Shadowprotect requires a drive as big as the original drive, my options were limited. I did not want to reboot into my OS, could not reboot in my old HD due to space, so chose to test the image in my new harddrive. I asked before and was told this is fine. This data harddrive (G) containing my FISR snapshots is now no longer available, file system is raw and it shows 0 free space and 0 used space. And no, I did not create any partitions beforehand or was asked to do that. As a consequence I have lost my original backup snapshots and only have one archive of my virgin installation (OS, FW, AV) stored externally. So my first step was to create a new archive of my current system but here I encounter a new problem. For reasons unknown FISR seems to be in on the conspiracy, not willing to run the backup. It starts the process with the window coming up "Starting Microsoft Volume Shadow Copy Service (VSS) for drive C: and then hangs. I need to kill it via Task Manager and now seems to be without any recovery solution. What are my options now? I don't know why FISR is having problems now as I did not use my C; Drive for this test, though the recovery CD used with Shadowprotect installed some windows files.