Have any of you seen this error message?

Discussion in 'Acronis True Image Product Line' started by 357mag, Sep 19, 2008.

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  1. 357mag

    357mag Registered Member

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    From time to time when I have gone into Acronis and hit the Recover button to restore my machine from the backup image, when the computer reboots and I'm placed at the desktop I see this error message:

    "The system has recovered from a serious error."

    Then below that there is an option to send the error info to Microsoft.

    I have only noticed this message when I've hit the Recover button in Acronis, although you can see this error message in other ways also.

    I went to the Microsoft site and printed off some info. Basically they said something like this error message happens because after a Minidump file is written, the paging file continues to have a flag set that indicates that a Minidump file must be written.

    They suggest obtaining the latest service pack for XP. Their link says wxp_sp1. Well I'm using SP2 so I don't see how the problem couldn't already be fixed.

    They also discussed a workaround by going into the paging file and doing some changes there.

    I was wondering if any of you have seen this error message on your screen after restoring your computer from a backup image.
     
  2. tony_dutta

    tony_dutta Registered Member

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  3. shieber

    shieber Registered Member

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    I think this is just because you are intiating a restore of sthe system drive from within Windows. I forget the precise detail, but there's a flag Win looks at upon boot to tell if it closed down nicely or not. When the restore of a system drive is initiated within Win, the flag is not set correctly.

    If you start a resotre from the CD, there shold be no prob with the flag. Other than nuisance, I think it's innocuous.
     
  4. jmk94903

    jmk94903 Registered Member

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    :)
    What happens on the next reboot?

    In most cases, this error only is seen on the first boot after a restore and it is really not significant. Mark it down to Windows being unhappy that you messed with it and just make a habit of rebooting twice after a restore.

    There are more important things to worry about than this. :)
     
  5. 357mag

    357mag Registered Member

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    I've only gotten the message upon the initial restore from a backup image. After that, everything is normal.

    I think you're correct about the minidump file. This appears to be an extremely common error message that millions of Windows users have seen. It appears to be a bug within XP itself.

    Excuse me John, but when the only error and the only problem I have with my machine is seeing this error message when I use Acronis, I think I have every right to post.
     
    Last edited: Sep 20, 2008
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