I mean really work. Obviously Acronis covers their and states explicitly that their product may or may not be anything more than a pretty splash screen with radio buttons. So if you are NOT A GEEK OR A GURU and you have installed Acronis True Image 9or10, followed the wizards and then later actually restored an image from the "secure zone" and had less than 100 errors in the log let's hear about it. My experience is this: harddrive failed>bought TI9 followed the prompts>backed up to "secure zone" and cd>system crashed>found and fixed the reason for the crash and hdd failure>tried to install from secure zone>corrupted image>tried to install from the cd>password protected that I was careful not to use>reinstalled everything from scratch moving setting up "My Documents" on a separate partition>bought two external harddrives for files backup>reinstalled Acronis>read the help files and pdf files> made backup both to secure zone and cd> forced a crash> tried to reinstall from backups> failed> reinstalled from scratch> bought Acronis True Image 10> Installed>backed up>forced a crash> both secure zone image and cd image failed. I think that Acronis is a fraud and like hemroid surgery everyone that has bought Acronis is to embarrassed to admit to the fraud. So if you are just a regular user of a computer which means you have a life beside this phu_ing thing, and you've had occasion to actually use the Acronis back up programs and they've worked without an hundred hours of tweaking, fiddling and phu***g around I would like to hear about it.