Harddisk(s) not visible anymore

Discussion in 'Acronis Disk Director Suite' started by Kevin2007, Sep 9, 2007.

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  1. Kevin2007

    Kevin2007 Registered Member

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    Hi,

    I installed the Acronis Disk Director Suite trial along with the OS selecter today under Windows Vista 64 bit and after completing the installation I can no longer access my D drive cause it tells me it needs to be formatted and my E drive is completely unvisible, what can I do to revert back to my old state (except for system restore, tried that) before the program was installed?


    Thanks in advance,
    Kevin.
     
  2. Kevin2007

    Kevin2007 Registered Member

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    My desktop shortcuts to programs and files on D: and E: don't work either, it seems I have lost all my data on my D: and E: drives (2x320=740GB)..How is this possible?
     
  3. MudCrab

    MudCrab Imaging Specialist

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    Installing DD and OSS should not have made your drives disappear.

    Until you figure out what happened, don't do anything like format or write to either of the drives/partitions.

    Have you tried uninstalling OSS and DD?

    What does Windows Disk Management show for the drives?

    What does DD show for the drives?

    Can you post screenshots?

    Are the D: and E: drives different physical drives or are they partitions on the same drive?
     
  4. Kevin2007

    Kevin2007 Registered Member

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    Thanks for the swift reply. I tried uninstalling both, the problem is still there, now my D: drive is visible but it tells me I need to do a format to use it, the D: and E: drives are diffirent physical drives. I've already made a call to the shop owner where I bought my pc, going there later today, I hope I can get this fixed, it would be disastrous if I lost all that data.
     
  5. John2222

    John2222 Registered Member

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    A nice program that I have used to diagnose (and fix) partition problems is Partition Table Doctor.

    http://www.ptdd.com/

    They have a free read-only demo mode, so you can download it and have it analyze your partitions, and tell you what they think is wrong.
     
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