Half of hacked companies say they struggle to attract new customers September 3, 2019 https://www.cnbc.com/2019/09/03/hal...y-they-struggle-to-attract-new-customers.html
"If companies are losing business because of cybersecurity issues, then security must evolve into a business discipline. This means increased scrutiny on security spending, leveraging formal metrics to justify investments, and measuring organizational security performance." Well said. Stop cheapping out on security or get punched in the gut.
However, credit bureaus are the outlier here. Their customers do not (can not) take their business elsewhere and the credit bureau's bottom line is never in jeopardy. After a hack, they may get fined, reprimanded or shamed, but their business remains intact. Profits continue to soar even after they get caught. The system is set up for the benefit of their 'real' customers. The 'real' customers drag in the rest of us - and we are not the customer (at least of the credit bureau). The victim of a credit bureau hack is never the 'real' customer, it's always the non-customer.