Gotta a new bug

Discussion in 'other anti-virus software' started by Decapad, May 11, 2009.

Thread Status:
Not open for further replies.
  1. Decapad

    Decapad Registered Member

    Joined:
    Dec 15, 2004
    Posts:
    176
    Hello - sadly gotta a new virus which I could use some help with. My pc has the following symptoms. 1) The http://www part of all URL's are now "light grey" rather than black. 2) I can't download any active x files or add ons to use online scanners. 3) Even attempting a system restore fails - you get an error message.
    I scanned the pc with my Avast, it found a virus which prompted me to resart in some unusual mode, wasn't safe mode but similar. It completed the scan - found at least one thing, but when it rebooted I still have these symptoms. Any ideas on how to proceed? Thanks a ton for your help! Deca:)
     
  2. Kees1958

    Kees1958 Registered Member

    Joined:
    Jul 8, 2006
    Posts:
    5,857
    Well,

    I guess you have not got an (free) image backup program like Paragon to rescue your Programs Partition. Do you have your programs and data in seperate (phisical) partitions? After this experience I'll advise you to seperate programs from data (so in th evenet you should re-install the OS, you do not loose your data, better is to buy an external harddisk and use syncback free to make backups, move yoour e-mail folder of outlook express to somewhere this is backed up also)

    Preperation

    Do you have critical data like photos'movies, you do not want to loose?
    ==> If so, Go out and buy an external harddisk and save your data on it. Do not mind about the virus, we kill that later, first save your data.

    Are you able to download and burn a CD?
    ==> If so you could download the stuff mentioned in the Removal goodies list and burn it on a CD/download on USB stick


    Removal goodies list
    You need a bootable AV rescue CD, go to a friend and download following
    a) Avira rescue CD (updated daily) http://www.free-av.com/en/products/12/avira_antivir_rescue_system.html
    b) Download also
    Combo Fix http://www.bleepingcomputer.com/combofix/how-to-use-combofix
    Hitman Pro http://www.surfright.nl/en/hitmanpro
    Hijack This: http://www.hijackfree.com/en/
    A2 Emergency USB http://www.emsisoft.com/en/software/stick/
    F-secure http://www.f-secure.com/en_EMEA/security/security-lab/tools-and-services/blacklight/index.html
    Panda's Anti-Rootkit http://www.antirootkit.com/software/Panda-Anti-Rootkit-Tucan.htm


    Actions proceed to next when no success
    first
    Put on your PC, during windows start shut off electricity, re-start, choose last known configuration that worked, start, try your AV again

    Second
    Put on your PC hit F8, start in safe mode with network/internet connection, try a scan with your AV, also try the 'easy' downloaded stuff (try all removal goodies except Avira + Hijack this).

    Third
    Boot using Avira's rescue disk, deep scan, check whether everything is back to normal, when not, run a hijack this, post the log on a help forum.

    Fourth
    Help forum is unable to help you (unsolvable problems): Consider a security specialist, there are some wilders members doing this (mrkvonic I think) or try someone local

    Fifth
    Did not work or you found it to expensive, last resort: re-format and re-install your OS after creating a programs and data partition (when you allready had this seperated, only re-format Programs partitio n + re-instal OS), learning how to use image backup/recovery (Macrium free/Paragon free) and data backup/synchronisation (e.g. syncback)

    Good luck trying
     
    Last edited: May 11, 2009
  3. Baz_kasp

    Baz_kasp Registered Member

    Joined:
    May 1, 2008
    Posts:
    593
    Location:
    London
    That sounds a lot like IE8, not an infection....especially the light gray "www"...they did that on purpose.
     
  4. andyman35

    andyman35 Registered Member

    Joined:
    Nov 2, 2007
    Posts:
    2,336
    Or alternatively you could grab yourself a copy of UBCD4Win and have access to similar stuff (and much more);)

    http://ubcd4win.com/

    I agree totally with the imaging option there are many free and good options available.In addition to Paragon there's Seagate DiskWizard (Acronis powered),Macrium Reflect,DriveimageXML and others.There's no good reason not to have a backup image on hand in case of disaster.
     
  5. ashishtx

    ashishtx Registered Member

    Joined:
    Oct 7, 2005
    Posts:
    389
    Location:
    Houston,Texas
    Try using a new browser from the following
    1)Firefox 2)Opera 3)Chrome 4) Safari
     
  6. Decapad

    Decapad Registered Member

    Joined:
    Dec 15, 2004
    Posts:
    176
    Hey everyone - thank you for your tips. OK - I am even having trouble completely erasing the hard drive as I am getting an install error from my rescue disc of XP. I do have 2 other pc's in the house - so I can download and write anything I may need from those stations. I think at this point if there is a surefire hard drive wipeout program which completely erases everything may be my best bet. Then I could use my rescue disc. Which one should I use if this is the case? Thanks soooo much! Deca:)
     
  7. andyman35

    andyman35 Registered Member

    Joined:
    Nov 2, 2007
    Posts:
    2,336
Loading...
Thread Status:
Not open for further replies.