Google - only part of page loads

Ever since formatting & reinstalling XP a week or so ago, I can't seem to get to Google with IE or Netscape. The URL says that I am at Google, but the page looks like this http://www.photobucket.com/albums/0803/sdag1/google.gif, actually the page is blank, except for the "GLE" which is in the top left corner.

Ad-aware, Spybot S&D, FixQhost & Vet all come back clean.
Hijackthis log looks like this

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\VetMsgNT.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\PROGRA~1\Vet\VetTray.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
C:\Program Files\Delux\PS2 Keyboard English Edition\keyboard.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Windows & Internet Washer\cseraser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\dags111\Desktop\security\HijackThis196.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.members.optusnet.com.au/sdag1
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\dags111\Application Data\Mozilla\Profiles\default\uyubcetp.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SysShield IE Popup Blocker - {9A23B8A4-C6C9-4A68-8FA6-5F905DC8FF80} - C:\Program Files\Windows & Internet Washer\PKExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\Vet\VetTray.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - Startup: Windows & Internet Washer.lnk = C:\Program Files\Windows & Internet Washer\cseraser.exe
O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
O4 - Global Startup: PS2 Keyboard English Edition.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{58F91D59-CD9C-45AF-B8F0-5AF52BA961DE}: NameServer = 198.142.0.51 203.2.75.132
O17 - HKLM\System\CS1\Services\Tcpip\..\{58F91D59-CD9C-45AF-B8F0-5AF52BA961DE}: NameServer = 198.142.0.51 203.2.75.132

ps. Can anyone pls tell me how to disable that annoying instant messenger pop up thingy

Thanks
Steve

 

Hi dags,

For the messenger spam: http://www.spywareinfoforum.com/articles/spam/messenger.php

For the Google problem can you try if this links gives you the full page: http://216.239.33.99/ ?

Regards,

Pieter

 

Hi Pieter,
That google IP loads the full page.
I'll try the link for the messenger spam
Thanks
Steve

 

Messenger disabled
Thanks
Steve

 

Hi dags,

The fact that the direct IP link loads the full page, implicates a DNS problem or some software blocking the rest.

As a workaround add this line to your hosts file:

216.239.33.99 www.google.com

You can find your hosts file here:
Windows 95/98/ Me c:\windows\hosts
Windows NT/2000 c:\winnt\system32\drivers\etc\hosts
Windows XP c:\windows\system32\drivers\etc\hosts

Let me know if that solves it.

Regards,

Pieter

 

"windows can not open this file:
to open this file, windows needs to know what program created it etc"

Tried "use the web service to find appropriate program" option, but it could'nt find the page.

 

If you're referring to the Hosts file, just choose Notepad.exe to open it.

 

ok, done that.
Rebooted and Google still not loading
I've cut & pasted the IP into a notepad on desktop, so it's not a huge problem. My only concern was that maybe it was indicating some sort of trojan or something.
Thanks
Steve