I appreciate a lot of people on here have various issues with TrueImage, I myself am still awaiting SiliconImage 3112 RAID0 support. But... I think people should also appreciate just how brave it is for a company like this to even dare to have any Forums - most of us know, or should know that almost all forums are going to be littered with discontent Users, not many people bother to praise a company/product. Also, you are talking about a product that has to somehow keep up with the ridiculous amount of hardware out there, something that changes on a weekly basis almost!!! Your average piece of software isn't exactly bothered which bios/chipset your machine has got inside, Windows handles that for 99% of software products. As a software developer myself, I'm glad I don't have to worry about getting my products working for all this hardware out there - Acronis do, so I think we should cut them a little more slack sometimes cos believe me it ain't an easy job! I've just sent an email off to support today and got the standard automated response, I fully appreciate it may be a few days before I get a "human" answer - be patient everyone. Fedorov.