HELP This is not for a popup problem, but I have a problem with the company. I was not sure what section to locate this message. I down loaded the free trial program on my computer at least 1 1/2 months ago. It crashed my computer. I can no longer geT the internet on that computer. I uninstalled it before I realized it. I wrote to the company, they answered with their generic message and they wanted me to send an error log. I fulfill that and never heard from them again. They ignor my email. I can't find my disks to recover my computer. It's a Sony pentium 4. My internet provider is comcast. I called them and their answer didn't help. I'm a novice on the computer. If you can ask me questions, maybe I can figure it out. It's a nice computer that as far as using it for the internet, it's going to waste. ANY HELP OR ANSWERS OUT THERE!!!!!!!!!!!!!!!