I recently installed AntiVirus ESET Smart Security 5, but immediately found that it was seriously conflicting with some other programs. I used windows 7 (Pro, 64 bit, SP!) Add Remove Programs to delete EST, but found the problems persist. Upon opening MS Outlook the following message pops up: "The add-in "C:\\PROGRA~1\ESET\ESETSM~1\X86\EPLGOU~3.DLL" could not be installed or loaded. This problem may be resolved by using Detect and Repair on the Help menu." Via RegEdit I have searched, and found, multiple entries for "EST". When I try to delete same, I get repeated messages that I do not have "PERMISSION" modify,or delete the entry. I am logged in as Administrator, with every right I can muster to bring to bear. Does EST have an After-The-Fact scrubber that I can use, beg, buy, borrow, steal... et al to get rid of the REST of EST? HELP!!!!!!!!!!