I pretty much had decided to forget this whole issue till I just got a email from them. The following is the support email with cap letters. ~.... Of course..., we don't post email on this site. Message body removed - Blue ~ Now attached is my screenshot of the whole frigging mess, and I dont care if anyone sees the registration number, it does me no good. But as you can clearly see it says not activated. But if I enter it in on install it says it is already registered with server. So I enter it into the lower portion of the screen shot to get my user name and password sent and nothing ever comes. It is at this point, hilarious to me.