Frozen and Locked Files

Discussion in 'malware problems & news' started by RCGuy, Feb 16, 2015.

  1. RCGuy

    RCGuy Registered Member

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    Hi, all. I was surfing the net the other day and I kept getting one of those Sandboxie error boxes saying that I was having a problem with Sandboxie. Well, I clicked on it's 'help' link and it took me to a Sandboxie webpage which explained the error. Well, I didn't write it done or anything because I thought that it was one of the typical error alerts that eventually goes away on it's own. However, I kept getting the error message, therefore, I tried overwriting the Sandboxie program which sometimes helps. Well, that didn't help so I uninstalled Sandboxie and tried going to their website for a fresh download, however, I couldn't download the Sandboxie program from their site.

    But anyway, I did several scans and came up with nothing. Also, I did an aswMBR rootkit scan and came up with this:

    aswMBR.scan.jpg
    Well, I didn't quite understand what the yellow files meant and I didn't quite know what to do about those files. However, I did have Malewarebytes Pro, which has the FileAssassian tool, but had a difficult time finding those files to get them into the text area of the FA. However, Malewarebytes has a "useful tool called 'FixDamage' that comes together in the ZIP archive file" and "can be used to repair damages made by rootkit by restoring important Windows services," and I was at least able to use that tool to restore my Windows firewall, which had been deactivated.

    Additionally, I thought about doing what I had did in this thread where I had 'Refreshed' Windows 8.1 without losing any personal files, however, I am locked out of my "Change PC Settings" control along with being locked out of the my "Windows Store." :( Therefore, I'm not even able to Refresh my computer.

    But I was wondering if anyone has seen anything similar to this before and/or have an solutions on how to remedy this problem. Thanks.
     
    Last edited: Feb 16, 2015
  2. RCGuy

    RCGuy Registered Member

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    I also wanted to mention that I used to have Webroot and was wondering if anything like that could have helped to prevent me from having this problem.
     
  3. RCGuy

    RCGuy Registered Member

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    Also, do people who come to this forum still have problems with malware because I just noticed that I seem to be the only person asking for help with a malware problem where everyone else just seems to be talking about the various anti-malware programs and the problems in the world that are caused by hacking and malware. Therefore, I'm in the right forum...right?
     
  4. RCGuy

    RCGuy Registered Member

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  5. JRViejo

    JRViejo Global Moderator

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    RCGuy, Wilders Stopped One-on-One Malware Cleaning Services a long time ago!

    Your best bet is to seek dedicated assistance in any of the sites listed in your link.
     
  6. RCGuy

    RCGuy Registered Member

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    Wow. Since Jul 2004. Even though I have been posting 'help' threads for years and this is the first time that anyone has mentioned this to me.
     
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