Friend's HikackThis log, for examination

Discussion in 'adware, spyware & hijack cleaning' started by optigrab, Nov 10, 2003.

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  1. optigrab

    optigrab Registered Member

    Joined:
    Nov 6, 2002
    Posts:
    624
    Location:
    Brooklyn/NYC USA
    Hi All

    Here's a friend's log. I'm in no position to analyze it, so I'm hoping Pieter or someone can help.

    Best regards & thanks
    Optigrab

    Logfile of HijackThis v1.97.5
    Scan saved at 1:22:50 PM, on 11/10/2003
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\SYSTEM\MNMSRVC.EXE
    C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
    C:\WINDOWS\SYSTEM\PRPCUI.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPLPR.EXE
    C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPENH.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
    C:\PROGRAM FILES\WINPOET BROADBAND CONNECTION\WINPPPOVERETHERNET.EXE
    C:\PROGRAM FILES\AIM95\AIM.EXE
    C:\WINDOWS\PLAXO\1.3.1.132\INSTALLSTUB.EXE
    C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOBNZ08.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSOL08.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
    C:\WINDOWS\SYSTEM\HPZIPM12.EXE
    C:\PROGRAM FILES\MICROSOFT OFFICE_2\OFFICE\OUTLOOK.EXE
    C:\PROGRAM FILES\COMMON FILES\SYSTEM\MAPI\1033\95\MAPISP32.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.start.earthlink.net/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
    O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [vptray] C:\Program Files\Norton AntiVirus\vptray.exe
    O4 - HKLM\..\Run: [a-winpoet-service] "C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe"
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [ATIPOLAB] ati2evxx.exe
    O4 - HKLM\..\RunServices: [rtvscn95] C:\Program Files\Norton AntiVirus\rtvscn95.exe
    O4 - HKLM\..\RunServices: [defwatch] C:\Program Files\Norton AntiVirus\defwatch.exe
    O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\RunServices: [Fpx] C:\WINDOWS\SYSTEM\mnmsrvc.exe
    O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
    O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM95\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINDOWS\Plaxo\1.3.1.132\InstallStub.exe -a
    O4 - Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    O4 - Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    O9 - Extra button: AIM (HKLM)
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {649F65D0-2354-11D3-9EF4-00105AA46A17} (Onebox Advanced TIFF Viewer) - http://www.onebox.com/faxviewer/TIFFView.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020323/qtinstall.info.apple.com/qt505/us/win/QuickTimeInstaller.exe
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/dell/site/PCPitStop.CAB
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37890.5436458333
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/14aeda38c271b8ceab00/netzip/RdxIE601.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {5445BE81-B796-11D2-B931-002018654E2E} (MeadCo Security Manager) - http://wcs00180.egain.net/wcsapp/weblib/Javascript/messaging/ie/SecMgr.cab
    O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/registration/2_0_0_755/sdcregie.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = earthlink.net
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 207.69.188.187,207.217.77.82
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
    Hi optigrab,

    Nothing particularly shocking in that log.

    A few iffy items:
    O4 - HKLM\..\RunServices: [Fpx] C:\WINDOWS\SYSTEM\mnmsrvc.exe
    NetMeeting remotely shared desktop

    O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINDOWS\Plaxo\1.3.1.132\InstallStub.exe -a
    looks like something that was installed from the web, but could have been done with the users consent.
    O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
    That would be the installer

    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/14aeda38c271b8ceab00/netzip/RdxIE601.cab
    Minor privacy risk

    Any problems I should be looking for?

    Regards,

    Pieter
     
  3. optigrab

    optigrab Registered Member

    Joined:
    Nov 6, 2002
    Posts:
    624
    Location:
    Brooklyn/NYC USA
    Hi Pieter

    Thanks a ton. Nope, there wasn't anything in particular I was concerned about. Just trying to help my friend (via long distance) who complained about slow page loading and low available resources on his machine. Had him uninstall SpywareNuker (which I was unfamiliar with), and install/run the two favorites (Adaware & Spybot). They both found a good handful of items, but as far as I know (via long distance) nothing too frightening. The HijackThis log was the final step, although he's still troubled by the same symptoms.

    Besides the OS (WinME), the RAM (512Mb) and the connection (DSL), I don't know much else about his machine. Open to ideas. Otherwise thanks again!

    Best regards,
    Optigrab
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
    Hi optigrab,

    Maybe ME needs an extra hand to handle the amount of RAM efficiently.
    Is it slow right from the start or does it slow down during a session?
    In the last case have your friend try FreeRAM or a similar program.

    Regards,

    Pieter
     
  5. optigrab

    optigrab Registered Member

    Joined:
    Nov 6, 2002
    Posts:
    624
    Location:
    Brooklyn/NYC USA
    Thank you again, Pieter.

    I will pass along the info; I might try it out myself. ;)

    Regards
    Optigrab
     
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