Friend keeps getting windows error when shutting down. Looked up the error.

Discussion in 'hardware' started by cheater87, Feb 15, 2012.

Thread Status:
Not open for further replies.
  1. cheater87

    cheater87 Registered Member

    Joined:
    Apr 22, 2005
    Posts:
    3,228
    Location:
    Pennsylvania.
    It seems to be related to a keyboard driver from what I could find online. KBD.exe is what I found while doing some research on it. Here is a screen shot. What should my friend do about this? It happens only when she shuts down her computer. Its a desktop PC.
     

    Attached Files:

    Last edited: Feb 15, 2012
    cheater87, Feb 15, 2012
    #1
  2. AlexC

    AlexC Registered Member

    Joined:
    Apr 4, 2009
    Posts:
    1,288
    Have you already tried to reinstall the driver?
     
    AlexC, Feb 16, 2012
    #2
  3. cheater87

    cheater87 Registered Member

    Joined:
    Apr 22, 2005
    Posts:
    3,228
    Location:
    Pennsylvania.
    Not yet. My friend isn't too good with computers. Plus I'm quite a few states away and I think it could be a bit hard to do over the phone.
     
    Last edited: Feb 17, 2012
    cheater87, Feb 17, 2012
    #3
  4. lodore

    lodore Registered Member

    Joined:
    Jun 22, 2006
    Posts:
    9,064
    you could always use a program such as teamviewer to take control of Her screen and uninstall/ reinstall the same or newer version of the software.
     
    Last edited: Feb 18, 2012
    lodore, Feb 18, 2012
    #4
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...