I recently purchased the HDS version of FDISR - the latest version without the freeze option. I forgot to ask for a freeze-compatible version when I ordered the product, but have now asked. The problem is that I posted a simple ticket on their support site asking for a download link for the older version with the freeze feature. I've heard nothing for five days from HDS, not even an acknowledgment, despite sending a further two tickets asking why it has taken so long for a simple link. I think a couple of others here have asked HDS for an older version with freeze - is it possible to post the link here? I am aware that it might not be possible to do so, but if you don't ask, you don't know, so instead of waiting for HDS to get round to replying to my message (they must be extremely busy, or my request not important enough) I thought I would ask here. No problems if it is not possible. Many thanks EDIT: I have the Leapfrog version 3.20.202 with the freeze function. Does anybody know if my HDS serial number will work with the Leapfrog version?