Five million UK homes suffered broadband outage last year

guest · Aug 15, 2020

Five million UK homes suffered broadband outage last year
Uswitch.com research shows the average home has been offline for more than a day in the last 12 months
August 14, 2020
https://techerati.com/news-hub/five-million-people-in-uk-suffered-broadband-outage-last-year/

Nearly five million people have suffered a broadband outage of three hours or more in the last year, according to new research.
A report by comparison service Uswitch.com said the average home had experienced more than a day – 29 hours – offline in total in the last 12 months.
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According to the survey, more than a quarter (28%) of those polled have experienced an outage during working hours, which Uswitch suggests has cost the UK five million working days and the economy more than £1.5 billion.

Uswitch’s research named Bristol as the UK’s outage capital based on average outage time per resident, just ahead of Brighton, Belfast, London and Norwich.

“With so many of us still working from home, your broadband going down for even a few hours can be a major disruption with significant consequences.
The research suggested that more than a third of people (37%) had used their mobile data during an outage, while 5% used a neighbour’s wifi connection.
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Broadband: Uswitch reveals the worst places for outages in the UK

Here's the full list:
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Bristol – 168.9hours (average amount of downtime per year)

Brighton – 89hours

Plymouth – 74.4hours

Belfast – 33.8hours

Newcastle – 33.7hours

Sheffield – 31.6hours

Manchester – 30.4hours

London – 27.6hours

Birmingham – 25.4hours

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