[Firmware] Optiarc dvd rw ad-7560a

To my sadness, moments ago I noticed that a laptop's (acer aspire 5220) DVD drive was not being recognized. It's not present in Device Manager nor BIOS.

There's been a long time since I last needed to use the DVD drive, so I'm not sure for how long it has been lasting.

I do remember that like a month or so ago, I recorded a DVD to a relative.

The DVD drive is an Optiarc DVD RW AD-7560A. I'm trying to find firmware updates, but I can't find this model here https://www.sony-optiarc.eu/search.html

Tomorrow, I'll contact with Acer and see if they can assist me finding it... or whatever they may help me with.

I'm hoping it's just a firmware issue.

But, in the meantime, if anyone is aware of some legitimate place where I could get the latest firmware update, I'd be thankful.

Thanks

-edit-

I did notice for sometime an Unknown Device, but no driver update is ever found and I got no idea of what it may be... Any tips? Thanks

 

sounds like it may be the old upper and lower filters issue if not a bad drive so 2 things to try are these:

http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

second you may need to delete upper and or lower filters:

Follow these steps

Click on Start
Click on Run
Type in REGEDIT
Click on OK
Click on the plus sign (+) next to HKEY_LOCAL_MACHINE
Click on the plus sign (+) next to SYSTEM
Click on the plus sign (+) next to CurrentControlSet
Click on the plus sign (+) next to Control
Click on the plus sign (+) next to Class
Click on the plus sign (+) next to {4D36E965-E325-11CE-BFG1-08002BE10318}
On the right pane, click to highlight Upperfilters
Right click on Upperfilters
Click on Delete
Click on OK
On the right pane, click to highlight Lowerfilters
Right click on Lowerfilters
Click on Delete
Click on OK
Close the Registry Editor
Reboot the computer

not sure what firmware you have but here is one:

http://www.easy-share.com/1903432194/OPTIARC-AD-7560A-DX14.zip

there are other firmwares also but i know the above works with acer. in ther words asus has one sony has one etc but when you try to flash them it will tell you its not the same drive unless you use a hex editor and edit the firmware to match the one you have which is pretty easy to do if you know how other wise dont touch it with a hex editor

 

I thought it could be something related to what you mentioned (UpperFilters and LowerFilters), but there are no such keys.

That leaves me with a firmware issue... or, sadly, a broken dvd player/recorder. It couldn't have happened at the worst moment.

I'll look into it.


Thanks

 

I'm wondering if the Windows 7 SP1 upgrade I did a couple weeks ago could be the culprit?

It did cause a problem with my Internet connection device. I had uninstall stuff and reinstall, and eventually got it to work again.

Relatives also reported issues with their Internet connection devices (USB 3G), like not recognizing them at first, not being able to safely remove them.

One more bites the dust, I guess...

 

Reinstall system drivers if you can. If the drive at least initializes (i.e. the drive's light is ON during cold boot of the system or you hear some noise coming from it if you listen closely, or the tray opens when you press the button), then it may not be a serious issue.