Firms, stop sending out automated emails that look suspicious as hell!

guest · May 20, 2019

Firms, stop sending out automated emails that look suspicious as hell!
May 20, 2019
https://www.grahamcluley.com/firms-automated-suspicious-emails/

How can we teach security awareness if the legitimate messages ring all the warning bells?
One of my colleagues received the following message from a “law firm” the other day.

First, it arrived unsolicited, from an unknown sender.

Second, it contained nothing more than a vague subject, and only a name and alleged title of the sender

Third, it contained an ambiguously named PDF attachment.

Fortunately, I work with very security-aware colleagues who know the signs of a bogus message, and I was alerted to the message.
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This creates a problem in two ways.
Firstly, that firm may be losing business, since most of the civilized world is probably ignoring their messages, or worse, their messages are never reaching the intended recipients.
Secondly, if they are accustomed to sending such poorly formatted messages, then they probably click on equally suspicious messages that they receive, making them an easy target for cybercrime.

One would hope that a firm that sends out suspicious messages would at least employ a competent tech team to configure their systems correctly. I remain hopeful that this is just an anomaly, and not the norm.
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Firms, stop sending out automated emails that look suspicious as hell!

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Firms, stop sending out automated emails that look suspicious as hell!

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