Firefox can't find the server at us2.download.acronis.ru.

Discussion in 'Other Acronis Products' started by teira, May 3, 2006.

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  1. teira

    teira Registered Member

    Joined:
    Nov 11, 2005
    Posts:
    1
    Hi
    I'm trying to get the latest update ( the #1461 build ) but can't seem to access the server at: http://us2.download.acronis.ru/sl/eC5ZqVYqhtQmLoPy0x7mrhvfz(iWqwAi9emb
    (GCAQWc/PrivacyExpertSuite9.0.1461_s_en.exe

    I get this message:
    Firefox can't find the server at us2.download.acronis.ru.

    Any help would be appreciated as I can't download any definitions updates without this build update.

    Thanks.
     
  2. pete1118

    pete1118 Registered Member

    Joined:
    May 3, 2006
    Posts:
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    I am having the same problem with IE6 and Firefox. Seems to be impacting all registered product downloads
     
  3. TheQuest

    TheQuest Registered Member

    Joined:
    Jun 9, 2003
    Posts:
    2,301
    Location:
    Kent. UK by the sea
    Hi, teira

    pete1118 right, all updates product are returning a 403 error, I think their server must be down for some reason.

    Take Care,
    TheQuest :cool:
     
    Last edited: May 5, 2006
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello all,

    Thank you for choosing Acronis Internet Privacy and Antispyware Software.

    Please accept our apologies for the delay with the response and for the inconvenience.

    Please be aware that this issue has been already fixed and you can download the updates as usual. If you still experience any problems with download then please feel free to contact us on this matter on this forum or by submitting a request for technical support.

    Thank you.
    --
    Kirill Omelchenko
     
  5. TheQuest

    TheQuest Registered Member

    Joined:
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    Posts:
    2,301
    Location:
    Kent. UK by the sea
    Hi, Kirill Omelchenko

    Thank you anyway, for taking the time to reply.

    Take Care,
    TheQuest :cool:
     
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