FAQ's for True Image 11 - incredible !

First there is noway to have any support in the german language. OK - that's not the main-problem. But, what's really a problem is:

There is no structure in the hole forum !
I have to look in hundreds of threads for my problem !
But when i think, i can handle it with looking first in the FAQ's, which are named explecit "True Image Home 11" - i came to a side, where is only commercial etc. about the new version 9 ! Is that correct ?

I don't thionk so !

And for the rest of it:

I am looking for a solution, to USE my 11 Home !
I wil make a Clon from my Lappy to a extern HDD. This HDD is connected over LAN. Something a anderstand (i gess) maybe it doesn't work, because it's a network-connection......
Anayway - when i try to find something about it - forget it !
All the threads are mixed up like....... jsut forget it ! Acronis - again ? NEVER

peters-lothar@online.de

 

Hi,

yes, in German forums there is annother mentality

But here in "Wilders Security Forums" you have forums in forums.
You cannot create many sub-topics under this three Acronis Sub-forums.
You lose the overview...

That is the reason that you have to open a thread for your problem always. If you use the "search"-option or not it make no difference. You find nothing... (mostly).


Concerning your problem:
Do you use UNC-name to access the LAN-hdd?

 

When the NAS has to be listed over UMC - than i do have a problem.

I connected the NAS with the original software (wizzard) and he connected the NAS for me and gave (let me have a choice) a letter for the network-connection.
I took the "Z" and i can access to the NAS.
But, back to your question:
I have access - but when i look over:
"cmd" and there over "net use" - than there is a/the information about this connection - but it says: "Not connected"

So it's NOT connected over UMC.

I remember in earlier times, i triyed to connect over UMC. No Way !

I can do it only over the original softwar / wizzard.
The same problem i have with the other NAS. She is running over the router.
The same problem - "cmd" - "net use" says: not connected.
The NAS, i am talking about, is directly connected to the Notebook over LAN. And i can't connect over "Arbeitsplatz" - neue Netzwerkverbindung. It doesn't fix. I can do it only with the software/wizzards.

Is that maybe a part of my problem ?
That i can access to the NAS - it's listed in My Computer (Arbeitsplatz?) - but it's NOT connected over UMC ? If it is so - can i change this ?

Thank you for everything

Lothar

 

i just made annother control - now its listed over UMC but hte infgormation, about the status for the connctions is: "nothing" ?

Now it's empty. The others are of course "Not connected" but the field for my NAS (the NAS, ho is connected directly to the Notebook over LAN) - there is just nothing - no information. Not "connected" ore "not connected"

just empty - nothing...... hm...


can you help me out ? thank you and regards from Hürth / Cologne

Lothar

 

Lothar,

I'm sorry, I can't help you because I have no NAS.
But I think here in the forum are some NAS user.

Please wait a little bit because not everybody is present daily.

 

Hello Ftmmsch and MrMorse,

Thank you for using Acronis True Image

Ftmmsch, please submit a request to Acronis Customer Service Department here

Technical support will be provided in German language.

Thank you.

__

Oleg Lee