False Positives - on and on

Discussion in 'General Returnil discussions' started by korben, May 19, 2010.

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  1. korben

    korben Registered Member

    Joined:
    Nov 5, 2009
    Posts:
    740
    Recently observed that Returnil's VG gives far too many false positives.
    When I try to d/l adobe tryout apps or any other legit apps - the pop up informs me of possible dangers. This is getting very irritating,

    am I the only one?
     
  2. Coldmoon

    Coldmoon Returnil Moderator

    Joined:
    Sep 18, 2006
    Posts:
    2,981
    Location:
    USA
    Hi korben,
    The thing to do in these situations is to send us a heads up to support (dash) tech (at) returnil (dot) com so we can follow up on the detection(s) and get them corrected as quickly as possible (if applicable). If you are using the current 3.1 release version, you can export your alert messages (new green arrow on the Messages bar). Once exported, please attach to your report e-mail (please indicate which detections you are reporting as FPs so we can focus on these more quickly).

    Thanks
    Mike
     
  3. Auguss

    Auguss Registered Member

    Joined:
    Jun 1, 2010
    Posts:
    8
    I get one all the time i just set it to ignore the specific program root folder. It says my Tribes 2 is a virus because its been patched and on a dll hook for Tribes Next. I am using the HotBackup Virtual System.
     
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