False positive

Discussion in 'ESET Smart Security' started by SternMan, Apr 11, 2009.

Thread Status:
Not open for further replies.
  1. SternMan

    SternMan Registered Member

    Joined:
    Aug 14, 2008
    Posts:
    31
    Last edited by a moderator: Apr 11, 2009
  2. funkydude

    funkydude Registered Member

    Joined:
    Apr 5, 2004
    Posts:
    6,855
  3. jedi_m

    jedi_m Registered Member

    Joined:
    Jan 28, 2008
    Posts:
    93
    Location:
    Toronto, Canada
    Hello,
    Do you have any updates regarding Google Toolbar? I've got the same message a minute ago. Nod32 v4 is not letting me download the Toolbar.
    Thanks
     
  4. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    I just downloaded and scanned the GoogleToolbarInstaller_en_signed.exe file on a computer with ESET Smart Security v4.0.417.0 and virus signature database 4004 and did not receive a report Win32/Genetik trojan.

    Are you still receiving a report of a threat on this file? If so, can you tell me which version of ESET Smart Security is installed and what is the version of its virus signature database?

    Regards,

    Aryeh Goretsky
     
  5. JohnPlayer

    JohnPlayer Registered Member

    Joined:
    May 29, 2007
    Posts:
    53
    Location:
    Hertfordshire UK
    I've done exactly the same as agoretsky with the same settings. No threat found.
     
  6. SternMan

    SternMan Registered Member

    Joined:
    Aug 14, 2008
    Posts:
    31
    Now is OK!:thumb:
     
  7. jedi_m

    jedi_m Registered Member

    Joined:
    Jan 28, 2008
    Posts:
    93
    Location:
    Toronto, Canada
    It's OK now, was Saturday and Sunday, but after updated to signature # 4003, was OK.
    Regards & Thanks,
    Jedi_m
     
  8. jon1979

    jon1979 Registered Member

    Joined:
    Apr 27, 2009
    Posts:
    4
    Will someone please let me know if these are false positives?:

    C:\Program Files\Toshiba\TOSAPINS\COMPS1\Synaptics TouchPad Driver (3264bit)0\MANUAL\B27144C.EXE probably a variant of Win32/Genetik trojan


    C:\Program Files\Toshiba\TOSAPINS\COMPS1\User's Guide - Unattended Installation(Satellite L350-L355)0\MANUAL\B28065A.EXE probably a variant of Win32/Genetik trojan

    I'm not all that computer savvy and I would appreciate any and all advice. A friend of mine told me it was probably a false positive but I'd really like to know for sure and, also, how to get rid of it. Thanks!o_O
     
  9. CivilTaz

    CivilTaz Registered Member

    Joined:
    Nov 19, 2008
    Posts:
    146
    You can check those files in www.virustotal.com and see if others AV's are detecting them as virus.
     
  10. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    Issue has been reported to the virus lab.

    Please perform a manual update of your virus signature database and then re-scan the files. Is a threat still reported?

    Regards,

    Aryeh Goretsky


     
Thread Status:
Not open for further replies.