False Positive questions

Discussion in 'Prevx Releases' started by overangry, May 23, 2011.

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  1. overangry

    overangry Registered Member

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    Hi, before someone closes and posts this link https://www.wilderssecurity.com/showthread.php?t=245129 in there reply, please read this post first.

    I went through the proper procedure to report a possible false positive.
    Within 5min. I received a reply, no complaints:thumb:

    Only, is it now an automated response? It isn't very readable, as a response it left me a little confused.
    I assume it is a FP.

    I prefer the old response to a FP. Qoute:

    Hello,
    Thank you for the report - we have corrected the false positive. Please let us know if you find anything else!

    And it is still detecting this as a "virus"

    When or how are FP's now dealt with by Prevx?
     

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  2. Cudni

    Cudni Global Moderator

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    I understood it as being false positive (just written elegantly).
     
  3. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    This isn't an automated response - it means we fixed the FP. If you rescan, it should come up clean now :)
     
  4. overangry

    overangry Registered Member

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    Thanks Joe, just wasn't the reply I was accustomed too. Threw me off, so to speak;)

    Very quick reply, very quick fix, keep up the good work:thumb:
     
  5. overangry

    overangry Registered Member

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    I was a little more worried than usual as Comodo had given me a warning 3 days earlier, on the same file.
    I reported it as a FP and marked it safe.
     

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