False Positive or not?

Discussion in 'Prevx Releases' started by Cutting_Edgetech, May 17, 2010.

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  1. Cutting_Edgetech

    Cutting_Edgetech Registered Member

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    I recently installed a new external Western Digital drive, and several hours after installing it i receive a popup from Prevx informing me that i am infect with risk ware. How much of a threat would this be if any?
     

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  2. Triple Helix

    Triple Helix Webroot Product Advisor

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    Please follow the instructions in this post to report possible False Positives: https://www.wilderssecurity.com/showthread.php?t=245129 and not in the forums as the Prevx staff does not want them here! https://www.wilderssecurity.com/showpost.php?p=1678435&postcount=8

    TH
     
  3. Cutting_Edgetech

    Cutting_Edgetech Registered Member

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    I'm unable to send Prevx the file due to no being able to access the file. I'm not sure where the file exactly is on the disk. I attempted to access the file by choosing to show hidden files, folders, and drives under the tools menu / Folder options, and the file does not appear. Maybe its hard coded in the memory on the drive. Thanks for the reply Triple Helix! I'll figure something out.
     
  4. markusg

    markusg Registered Member

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    please open prevx, klick scan.
    the scan finished, right klick prevx in the tray, select "tools" "safe log" and send this to
    report@prevxresearch.com
    in the mail text you can ask if this is an fp.
     
  5. Triple Helix

    Triple Helix Webroot Product Advisor

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    Just send the scan log like Markus & I said as the file listed will be in the log!

    TH
     
    Last edited: May 17, 2010
  6. Cutting_Edgetech

    Cutting_Edgetech Registered Member

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    Ok, will do. Thanks Markusg!
     
  7. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    I've fixed the FP :) Thank you for the report!
     
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