False positive on newly compiled binary

Discussion in 'ESET NOD32 Antivirus' started by brianras, Sep 22, 2008.

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  1. brianras

    brianras Registered Member

    Joined:
    Sep 22, 2008
    Posts:
    3
    Hello,

    I develop several products in C++Builder 2007, and a few days go NOD32 started detecting a virus in my application just after I have compiled it. The message is "probably unknown NewHeur_PE_virus".

    There is no virus in the file.

    This affects my business. I already submitted it to the "samples" email address. Automatically submitting the file from NOD32 failed with no explanation other than "it failed".

    Can I do anything to speed up the process of getting you guys to analyze this problem?
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,411
    Please send the sample in a rar/zip archive protected with the password "infected" and "False positive" in the subject to samples[at]eset.com. If the file is part of an application, provide as much information about it as possible and enclose a link to it as well, if possible.
     
  3. emailaya

    emailaya Registered Member

    Joined:
    Sep 20, 2008
    Posts:
    33
    you might had the same problem as i did (even the same "virus" name). i got a PM about fixing this issue, waiting for my users to confirm that
     
  4. brianras

    brianras Registered Member

    Joined:
    Sep 22, 2008
    Posts:
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    I'd love to try it, please let me know what I can do.
     
  5. brianras

    brianras Registered Member

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    Sep 22, 2008
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    Done.
     
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