False Positive on Juniper Network Connect 6.0

Discussion in 'NOD32 version 2 Forum' started by keiron83, Jan 7, 2009.

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  1. keiron83

    keiron83 Registered Member

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    Update 3748 triggers a false positive on Juniper Network Connect 6.0 software which causes our entire business network to collapse as we are dependent on switching between VLANS via network connect.

    My question is: Is there any way of rolling back updates, or white-flagging the .exe file in question so our network is functionable by office hours(6-7 hrs) o_O
    I cannot wait for a new update to fix this problem, I need to fix this ASAP!!

    The alert reads: "dsNetworkConnect.exe - probably a variant of Win32/Genetik trojan"

    Please, help...
     
    Last edited: Jan 7, 2009
  2. funkydude

    funkydude Registered Member

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    NOD32 has an exclusion list, add that file directly there. To actually get the problem fixed you will need to send the file in question zipped with a password "infected" and mailed off to samples("at")eset[dot]com with the subject "False Positive". Is that a possibility?
     
  3. danieln

    danieln Eset Staff

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    It is good to put this thread URL together to the subject and to write as much informations as possible – vendor, the site where it can be downloaded if possible. If there are more versions of the executable it is good when ESET receive more of them.
     
  4. YeOldeStonecat

    YeOldeStonecat Registered Member

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    Guessing this got fixed quickly...I didn't get any calls last night from clients, I saw this thread this morning and VPN'd into a client with a Juniper SA box.

    Using NC 6.1.0, my NOD 2.7 definitions are 3749....connected with no issues.
     
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