False Detection

Discussion in 'NOD32 version 2 Forum' started by Dusty_nz, Oct 11, 2005.

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  1. Dusty_nz

    Dusty_nz Guest

    I am running Nod32 Trialware and the first problem is that I am getting a false detection on a Solarwinds toolbar (Network admin util). Is there anyway to tag it as always ignore because every monning I am getting alerts saying that my computer is infected.

    Paul
     
  2. rumpstah

    rumpstah Registered Member

    Joined:
    Mar 19, 2003
    Posts:
    486
    Hi Dusty_nz:

    Welcome to Wilders.

    In such a case, archive the file with your favorite program and send to sample @ eset dot com. Put in the Subject line: False Positive

    That should do it. ;)

     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,411
    Are you sure it's not detected as a potentially dangerous application? A lot of commercial network monitoring applications fall into this category, however, this option is disabled by default.
     
  4. alglove

    alglove Registered Member

    Joined:
    Jan 17, 2005
    Posts:
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    Location:
    Houston, Texas, USA
    You can try setting up an exclusion for the Solarwinds toolbar executable or directory. Go to AMON --> Setup --> Exclusions.
     
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