False Detection

Discussion in 'NOD32 version 2 Forum' started by Dusty_nz, Oct 11, 2005.

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  1. Dusty_nz

    Dusty_nz Guest

    I am running Nod32 Trialware and the first problem is that I am getting a false detection on a Solarwinds toolbar (Network admin util). Is there anyway to tag it as always ignore because every monning I am getting alerts saying that my computer is infected.

  2. rumpstah

    rumpstah Registered Member

    Mar 19, 2003
    Hi Dusty_nz:

    Welcome to Wilders.

    In such a case, archive the file with your favorite program and send to sample @ eset dot com. Put in the Subject line: False Positive

    That should do it. ;)

  3. Marcos

    Marcos Eset Staff Account

    Nov 22, 2002
    Are you sure it's not detected as a potentially dangerous application? A lot of commercial network monitoring applications fall into this category, however, this option is disabled by default.
  4. alglove

    alglove Registered Member

    Jan 17, 2005
    Houston, Texas, USA
    You can try setting up an exclusion for the Solarwinds toolbar executable or directory. Go to AMON --> Setup --> Exclusions.
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