Failed to write sector 0

Discussion in 'Acronis True Image Product Line' started by sanya, May 21, 2006.

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  1. sanya

    sanya Registered Member

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    Hi, I have just d/l a trial version of T/I Home. I run WinXP Pro on Toshiba Portege S-100 which has SATA H/D. The HD has been devided to two partitions, C for Windows and D for Data.

    I have fully backed up Partition C to D succesfully, but when I try to fully restore from D to overwrite C, I got error message like "Failed to write sector 0..." then T/I restart the window, and it boots properly, but C has not been restored. (Toshiba Restore Disk which is based on Norton Ghost can see Partition C and restore completely.)

    In addition, I run T/I emergency cd, but T/I does not see my C partition.

    I wander if these errors due to limited functions in trial version. I just want to besure that TI is working with my computer before I buy it.

    Thanks in advance for any help.
     
  2. jmk94903

    jmk94903 Registered Member

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    Sometimes partitions change drive letter in the Linux environment which is needed to restore the boot partition. If you give each partition a name, you won't ever be confused in knowing which is which.
     
  3. sanya

    sanya Registered Member

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    thanks for reply, however i still don't know how to overcome the problem of "Failed to write sector 0"

    please help.
     
  4. Menorcaman

    Menorcaman Retired Moderator

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    Hello sanya,

    Does your Portege have an integral flash card reader? if so, try inserting a memory card into it and see what happens.

    Also worth running chkdsk x: /r on each partition of your HD (replace "x" with the letter of the partition being tested) to check for and repair any bad sectors.

    Regards
     
    Last edited: May 26, 2006
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello sanya,

    Thank you for choosing Acronis Disk Backup Software.

    We are very sorry for the delay with the response.

    Please be aware that the system partition can not be restored while Windows is running. In order to restore the system partition you should reboot your computer when Acronis True Image suggests you to do so (if the image restoration process is initialized from under Windows) or use Acronis True Image Bootable Rescue CD (no operating system or applications are running in this case).

    You can find more information on how to use Acronis True Image 9.0 Home in the respective User's Guide.

    You may also find Acronis True Image 9.0 Home FAQ page helpful.

    As for the problem you encounter, first of all, please try disabling virus\MBR\hard drive protection (if any) in your computer's BIOS settings.

    If that's not the case or it just does not help then please do as Menorcaman has suggested and check each partition of your hard drive by Windows utility. Then try to restore the beforehand created image once more.

    If the problem persists after checking the hard drive then please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post.

    If that does not help either then please provide us with the following information:

    - Create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post;

    - Use digital camera to make a shot or provide the exact text of the error message you receive;

    - Let us know when you receive this error message exactly.

    Then please submit a request for technical support. Provide the files and information collected in your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Alexey Popov
     
  6. seekforever

    seekforever Registered Member

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    Spelling should be chkdsk
     
  7. Menorcaman

    Menorcaman Retired Moderator

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    Oops! Many thanks for pointing it out. Too early in the morning for me I guess :p. Post edited accordingly.

    Regards
     
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