Failed to load TnD options

Discussion in 'Acronis True Image Product Line' started by RainerQueck, Aug 16, 2008.

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  1. RainerQueck

    RainerQueck Registered Member

    Mar 24, 2007
    in the events view I occasionally get the error message: "Failed to load TnD options"
    What does this mean, and what should I do in this case?

    Rainer Queck
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello RainerQueck,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for delayed response.

    Please make sure you use the latest build of Acronis True Image 11 Home. To get access to updates you should first register your software.

    If the latest build doesn't solve the problem, could you please post the contents of the following file:

    C:\Documents and Settings\All Users\Application Data\Acronis\TrueImageHome\tnd.config

    This file contains configuration data for Acronis Try&Decide feature.

    Thank you.
    Marat Setdikov
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