Failed to create partition

Hi guys and girls

Hope everyone is doing fine...

I acquired the Acronis Disk Expert Suite a few weeks ago, which I'm very satisfied with. My favorite tool is the Partition Expert.

Nevertheless and to my geat surprise, the bootable cd I created to access partitions on pc's seemed to faile me a couple of hours ago. I was willing to reduce a C partition size, but it wouldn't allow me to do so.

I then tried to create a new D partition using C free space, but I got a message telling me there was no free space available on C - when in fact the free space on C was actually 20 GB.

I thought - is it possible C would need a defrag ? I checked, and sure enough a defrag was needed, which I launched. But then I started the partition manoeuvre all over again, and got the same error message.

I have no clue why it didn't work. WXP, ntfs drive...

I know there is a 'Recovery' system on that pc which allows one to reconfigure the C drive exactly as it was after getting out of the store... Don't know on which characteristics this Recovery system is based, but I would guess some parameters and .exe are stored somewhere on the pc? If so, how come I couldn't see it using partition expert?

Mind boggling. Does anyone have any clue as to what could explain all this ?

Thanks,

Regards, Crockett

 

Hello Crockett,

Thank you for using Acronis Disk Director Suite (http://www.acronis.com/homecomputing/products/diskdirector/).

Please accept our apologies for the current inconvenience.

First of all, please make sure you use the latest build (524), which is available on our web site at http://www.acronis.com/homecomputing/support/updates/. To get access to updates you should register your software first at http://www.acronis.com/homecomputing/registration/. Please disable any download managers, internet download/connection boosters, etc. before the download.

Then please create a new bootable CD and try to reduce your C: partition size again.

If the problem persists please download Acronis Report utility available at http://www.acronis.com/files/support/AcronisReport.exe and run it, create a report and send it to support@acronis.com. This would provide us with detailed information on the hard disk partition structure.

Please also describe the problem briefly and give a link to this thread.

Thank you.

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Andrew Berezovsky