My system crashed. It is a Sony Vaio that has the hard drive partitioned into C: and D: D: is used by Sony to hold a system restore. I had previously saved an image of the entire hard drive (full plus differential backup) on a Firewire-connected external HD (Seagate). I booted from the TI rescue CD to try to restore the image of my C: partition saved on the external HD on J:. However, the boot did not recognize the existance of this drive. Unable to use my saved image, I used Vaio's system restore option to get the C: partition back to where it had been when I purchased it in 1/05. I then re-installed the latest version of TI 9.0 from the website. I performed a chkdsk/r of C: and J:. I then verified the backed up differential archive image on J. I tried to perform a recovery of C: form the image on J: . Things go well until the system reboots and the Acronis Loader installs. First there is an error message: "usb.c USB device not accepting new address=2 err==71" and "usb.c USB device not accepting new address=3 err==71". After a pause, the Acronis loader continues with a screen stating that it is Analyzing partition 0-0. After this starts there is another error message: "E000101F4: Failed to read data from the disk. Failed to read the sector # of the hard disk 1. If I hit ignore all, I get a message that the operation completed with errors, the program terminates, and Windows loads - without the restored image of C:.